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Category Lead – Global Grocery
Location: London, England, United Kingdom
A leading global food delivery and on-demand commerce platform is seeking a Category Lead – Global Grocery to drive commercial growth, develop strategic retail partnerships, and shape the future of its global grocery offering.
This is a high-impact role focused on managing enterprise grocery accounts, defining category strategy, and working cross-functionally with commercial, product, marketing, operations, and technology teams to deliver innovative customer experiences across multiple international markets.
Key Responsibilities
Category Strategy & Commercial Growth
- Develop and execute the commercial strategy for the global grocery category.
- Manage strategic partnerships with major grocery retailers, driving long-term business growth.
- Own Profit & Loss (P&L) performance for assigned global accounts and develop clear growth plans.
- Identify new commercial opportunities to strengthen the grocery proposition and improve customer experience.
Account & Stakeholder Management
- Build and maintain relationships with senior stakeholders across global retail partners.
- Collaborate with regional retail leaders across multiple international markets to ensure successful execution of category strategies.
- Influence cross-functional teams to deliver commercial objectives and operational excellence.
- Represent the business at industry events and strengthen relationships within the grocery and retail sector.
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Product & Capability Development
- Translate commercial requirements into clear business requirements for product and technology teams.
- Develop Business Requirements Documents (BRDs) to support new product features, promotions, integrations, and customer experience improvements.
- Drive the adoption and continuous improvement of category management capabilities across global markets.
- Partner with Product, Technology, Marketing, Operations, Logistics, and Account Management teams to deliver new capabilities.
Analytics & Performance
- Use data and market insights to identify growth opportunities and optimise category performance.
- Monitor commercial performance and recommend improvements based on analytical findings.
- Support strategic decision-making through performance reporting and root-cause analysis.
Requirements
- Proven experience closing enterprise-level commercial partnerships.
- Extensive experience in account management, category management, business development, or commercial leadership within FMCG, grocery, retail, e-commerce, or marketplace environments.
- Strong commercial acumen with experience managing P&L performance.
- Excellent stakeholder management and influencing skills.
- Ability to work effectively across global, cross-functional teams.
- Strong analytical skills with a data-driven approach to decision-making.
- Excellent written and verbal communication skills.
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Preferred Experience
- Experience working with international grocery or retail partners.
- Knowledge of on-demand commerce, e-commerce, retail technology, or marketplace platforms.
- Experience developing business requirements and working closely with Product and Technology teams.
- Proven ability to lead complex commercial initiatives across multiple markets.
- Strong project management and strategic planning capabilities.
This is an exciting opportunity for a commercially driven leader to shape the growth of a global grocery category, influence product innovation, and build strategic partnerships within a fast-paced, technology-driven organisation.
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