Shawbrook
Category Manager - Operations and Delivery Procurement
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Opportunity
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.
We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.
The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.
Work with us because you:
- Want to be part of a bank built for the dynamics of the modern world
- Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
- Enjoy finding new and better ways to solve complexity and make things happen
- Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
- Care about society and the environment and want to be part of a business that cares too
- Want to continue to grow professionally and be the best version of yourself
The Role & Responsibilities
A broad, high-impact role combining strategic category management with hands-on commercial delivery. Acting as Procurement's "front door," this person will triage spend requests, run sourcing events, negotiate and manage contracts, own a savings target, and help embed Shawbrook's new procurement end to end orchestration and CLM systems — all within an FCA-regulated environment.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
Category Management & Sourcing
- Generalist coverage across indirect/corporate spend categories (no single vertical)
- Develop category strategies using spend analysis and market intelligence
- Run end-to-end sourcing events (RFx, evaluation, negotiation, award)
- Own renewals pipeline and drive supplier rationalisation across ~1,200 suppliers
- Contribute to company savings target and stretched target, tracked monthly
- Work with Relationship Owners and business to build and manage a savings/sourcing pipeline (price, volume, consolidation, efficiency)
Contract Management & Commercial Control
- Own the contract register; negotiate lower-level commercial agreements (SLAs, liability, IP, exit rights, payment terms)
- Identify risk deviations and escalate to Legal where needed
- Treat renewals as sourcing opportunities, not admin tasks
Operational Delivery (P2P & Systems)
- Assist in supporting the implementation of the new procurement end to end orchestration/CLM tool (key Year 1 priority) — workflow design, training, change management
- Operate procurement front door with policy-based triage and manage new procurement end to end orchestration tool going forward
- Lead interface into Finance-owned P2P system: adoption, data quality, query resolution
Governance & Compliance
- Maintain FCA-compliant audit trails, manage waivers/exceptions
- Coordinate and work with Third Party Risk Management for all sourcing activities and supplier due diligence.
The Person
Qualifications
Essential
- Generalist category management across multiple indirect spend areas
- Confident running sourcing events independently; able to support on complex deals
- Commercially literate in contracts: able to review and redline low-level agreements
- Procurement operations: P2P, PO management, contract registers, supplier onboarding
- Track record of driving system adoption and embedding process change
- Strong MI and reporting: spend dashboards, savings trackers, pipeline reports
- Confident stakeholder management including Finance and senior business sponsors
- High attention to detail; comfortable in audit-ready, regulated environments
- Strong written communication: business cases, briefings, MI packs
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- CIPS qualified (Level 4–6) or actively working towards
- Hands-on experience with CLM or procurement orchestration tools (e.g. Coupa, Ivalua, Jaggaer, Zip, Omnea, Ariba, Proactis, Atamis, Gatekeeper)
- Understanding of FCA Material Outsourcing and TPRM frameworks
- Experience leading or supporting P2P system implementation or redesign
- Supplier consolidation or tail spend rationalisation experience
- Familiarity with AI-assisted procurement tools
- Experience on digital transformation or technology programmes
Reward
Your Wellbeing
-
We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace, a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
- Cycle to work scheme
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle
-
It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.
- Minimum of 27 days holiday per year
- Option to buy or sell holiday days through our flexi-holiday scheme
- Discounts on gym membership nationwide
- Access to discounts on a range of high street and online brands
- Community support and charitable giving
Your Contribution
-
We’re focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location