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Catering Officer, 30 hrs per week, 37 wks per year, Southend Campus
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Catering Officer
30 hrs per week, 37 weeks per year. Based at Southend Campus
Catering Officer (term time)
We are seeking a highly organised and proactive Catering Officer to support the day-to-day administration and coordination of a busy multi-site catering operation. This is an excellent opportunity for an individual with strong administrative, organisational, and customer service skills to play a key role within a fast-paced catering and hospitality environment.
The successful candidate will provide essential administrative support to the catering management team, ensuring the smooth coordination of hospitality bookings, reporting, financial administration, and operational communication across the department.
Key Responsibilities
- Coordinate and manage hospitality and catering bookings from initial enquiry through to completion
- Liaise with internal departments, staff, and external clients to ensure hospitality requirements are accurately communicated and delivered.
- Support in maintaining departmental reports including sales, hospitality performance, stock, staffing, and KPI data.
- Support financial administration including purchase orders, invoice processing, supplier communication, and budget tracking
- Work towards fully digitising accurate records, filing systems, and departmental documentation.
- Monitor and respond to catering inboxes, telephone enquiries, and booking requests in a professional and timely manner
- Support the wider catering management team with scheduling, meeting coordination, and general office administration.
- Ensure hospitality calendars, booking systems, and operational trackers remain accurate and up to date.
- Assist with compliance administration including training records, audit documentation, and food safety paperwork where required
- Work collaboratively with operational teams across multiple catering outlets and campuses
- Receive deliveries and accurately check them in.
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About You
The ideal candidate will be:
- Highly organised with excellent attention to detail.
- Confident working in a fast-paced environment with the ability to manage multiple priorities.
- Experienced in administrative or coordinator roles, ideally within catering, hospitality, education, or a customer-focused environment.
- Proficient in Microsoft Office applications including Excel, Outlook, and Word.
- Experience and use of AI is welcome and encouraged.
- Comfortable producing reports and handling data accurately.
- Professional, approachable, and confident communicating with a wide range of stakeholders
- Able to work independently whilst also supporting a wider team.
- Experienced with booking systems, procurement systems, or hospitality coordination (desirable, all training provided)
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What We Offer
- A varied and rewarding role within a supportive team environment.
- Opportunity to contribute to an evolving catering operation.
- Training and development opportunities.
- Generous pension scheme.
- Access to staff benefits and wellbeing support.
- A flexible Monday to Friday working pattern with a strong work-life balance.
This role would suit an organised administrator, hospitality coordinator, or office professional looking to develop within a dynamic catering and hospitality environment.
Employee Benefits
- Employee Assistance Programme
- College closure days
- Pension – LGPS with college contribution
- Continued Professional Development
- Free breakfast at most campuses (term time)
- Free parking subject to obtaining a parking permit
- Various other benefits are available, such as subsidised eye tests, contribution to flu injections, cycle to work schemes, RAC discounts and more!
The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found. Only applications made via our college website will be considered.
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