Hotel 24 South (Crestline Hotels and Resorts)
Catering Sales Manager OEM/HM
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Hotel 24 South
Hotel 24 South is located in the heart of the Staunton historic district. A member of Historic Hotels of America, the stylish and timeless hotel attracts travelers wanting a memorable experience. With 8,500 square feet of meeting space, Hotel 24 South is host to weddings, conferences, reunions, training, and many more leisure and business events. This thriving upscale historic hotel offers an exciting opportunity to be part of a dynamic environment with an experienced team of hospitality professionals.
We are currently on the hunt for a Catering Sales Manager. The ultimate mission of this role will be to sell, plan, and execute successful catering events to meet or exceed revenue and profit goals. The Catering Sales Manager will be the liaison between the customer and the hotel sales and operations departments, delivering top-notch customer service and creating repeat business and relationships.
This is a phenomenal opportunity to work with a premium independent hotel and Crestline Hotels & Resorts, a company that has continuously been labeled a top hospitality company to work for! At Crestline, we believe in innovative and inclusive approaches driven by enthusiasm, open ideas, and respect. We strive to provide not only excellent service but also to achieve excellence in all we do.
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Overview
The Catering Sales Manager is responsible for selling, planning, and overseeing all events booked at the hotel.
Key Duties & Responsibilities
- Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets.
- Negotiates and finalizes contracts and banquet event orders (BEO) by meeting with and/or telephoning clients.
- Achieves sales goals.
- Planning and detailing each event booked
- Oversight of the entire function
- Anticipates (or reacts to) group problems and provides solutions.
- Prepares specialized reports, as needed.
- Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business
- Ensures that all guest checks, payments, master folios and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments.
- Represents company at trade association meetings to promote property.
- Communicates directly with Executive Chef, Banquets, and Conference Services regarding all changes to set-up and final counts.
- Belongs to associations that influence and aid in continuing education and securing future business.
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Education and Experience
- Must have a high school diploma or GED plus two (2) to five (5) years of experience in hotel and/or conference center sales and have extensive knowledge and able to coordinate wedding ceremonies and receptions; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities.
- Bachelor’s degree preferred.
- Must have ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system, etc.
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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