ameygroupi
Catering Team Leader
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Catering Team Leader - National Highways Account, Birmingham
Location: Three Snow Hill Queensway, Birmingham, B4 6GA
Role: On-site
Salary
£14.12 per hour
Hours
37.5 hours per week: 8:00am - 4:00pm, Monday - Friday (start and finish times may vary due to operational needs and can be discussed in interview)
About Amey
Amey provides comprehensive facilities and estate management services for National Highways England, including maintenance, cleaning, and project management. We collaborate with clients, staff, and partners to ensure our 24/7 service maintains high standards with minimal disruption, keeping one of Europe's busiest road networks safe and operational.
What You Will Do
- Lead a team to work together and achieve a smooth reception & event experience, booking and managing events including all refreshments / stationary requests.
- Ensure reception points are fully staffed during required hours.
- Develop a team / direct report.
- Provide good customer service.
- Offer a positive, friendly, and welcoming manner to the client.
- Provide a catering preparation service to clients / control stock levels.
- Order, report & record all catering orders for the Midlands NH contract on CAFM, following Amey application for payment process.
- Identify & report hazards in the workplace.
- Maintain high standards of health and safety, ensuring that legislation is complied with.
- Ensure effective health and safety planning and inspections are undertaken regularly and appropriate records maintained.
- Deliver practical, sustainable, and commercially successful results brilliantly; work with others to solve problems.
- Exceed customer expectation through listening and responding quickly. Proactively seek to improve own skills and act with honesty and integrity.
- Take personal accountability for ensuring Amey employees and the public are kept safe at all times; react to new challenges with a flexible and positive attitude; share knowledge and learn from best practice to achieve Amey’s objectives.
- Complete all required team activities and processes.
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What You Will Bring
- Previous reception/events management experience.
- Previous people management experience.
- People management.
- Good time management.
- Ability to work on own or equally in a team.
- Good communication skills.
- Willingness to learn new skills.
- Flexible.
- Self-motivated.
- Resilient and reliable.
- Ability to think logically and systematically.
- Ability to recognize, with training, the importance of Health & Safety.
About Amey
Amey is committed to safeguarding and requires all staff to demonstrate this commitment in every aspect of their work. You will be required to undergo our BPSS check before commencing employment – please let us know upfront on any queries should you have any.
Why Join Amey?
At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.
Benefits
- Remuneration: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
- Career Growth: Shine in your career with advancement opportunities to roles like Facilities Team Leader, Cleaning Supervisor.
- Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
- Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
- Pension: Generous pension scheme, with extra contributions from Amey.
- Flexible benefits: Customise your benefits with options such as insurance benefits, Cycle2Work scheme, and access to discounted gym membership.
- Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
- Give Back to community: Two Social Impact Days each year, for volunteering and fundraising opportunities.
- Family friendly policies: For new parents or if you provide care for a dependant.
- Membership of our Affinity Networks: Who connect, support, and inspire diverse communities within Amey.
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Application Guidance and Diversity & Inclusion
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.
As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments, or additional support that you may require at any point during the recruitment process.
Apply Today
We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible
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For more information, visit our website: amey.co.uk/careers
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