Norwich City Council
CCTV Monitoring Operator

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CCTV Monitoring Operator
We have an exciting opportunity for a CCTV Monitoring Operator to join our community safety team in the vibrant City of Norwich.
As a team member you will support Norwich City Council build on their ambition to drive forward the long term shared vision for the city.
About the Role
As a CCTV Monitoring Operator you will provide a vital role supporting the safety and security of people and property within public spaces covered by the council's CCTV surveillance network.
- This post involves working variable hours and irregular work patterns.
- You will be working Friday and Saturday evenings on alternating shifts of 6pm-midnight and midnight to 6am.
- Occasional additional shifts will be required on weekday evenings and to support events and public activities that occur outside of these hours.
- The role averages 38 hours per month and involves being present for up to 3 hours each month for supervision/team meetings during normal office hours on a weekday.
Training Requirements
If you do not already have a valid SIA Public Space (CCTV) Licence you will need to be available to undertake full training to achieve this soon after recruitment. Training will take place with a specialist provider over three days, Monday to Wednesday, from 8.00am to 5.30pm. There will be online pre-course learning to undertake prior to starting.
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You will also need to attend initial induction training sessions on a weekday during office hours.
Why Work for Us
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.
- To find out more about working and living in Norwich visit Home | Work in Norwich.
- To find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK.
We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.
Equal Opportunities Policy
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.


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Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.
Benefits
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
- All employees are eligible to join the Local Government Pension Scheme (LGPS).
- Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees.
- In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas.
- Norwich City Council supports its employees through the provision of occupational health and employee assistance support.
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