Savills Management Resources
CCTV Operator (Nights) 42hrs - StarCity, Birmingham
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Have you visited StarCity recently? You may have noticed—we’ve changed.
With the arrival of SuperPark, Chuck E. Cheese and Capital Karts, StarCity is entering an exciting new chapter, and we are looking for an enthusiastic and professional CCTV Operator to join our team and help support the continued transformation of the centre.
At StarCity Entertainment in Birmingham, we are loud and proud about our vision to be diverse, vibrant, creative and fun. At the heart of that vision is our commitment to providing a safe, clean and welcoming environment where every visitor can enjoy a great experience.
Role Overview
As a CCTV Operator, you will play an important role in helping keep StarCity safe. Working as part of the wider centre team, you will monitor CCTV systems, identify and respond to incidents, communicate effectively with colleagues on the ground and help ensure appropriate action is taken when issues arise.
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Key Responsibilities
- Reports to the Duty Manager and Centre Management Team
- To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
- Ensure that all incidents, H&S issues are recorded & logged
- Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
- Report any H&S issues to Centre Management and act accordingly
- Ensure visitors & contractors fully comply with site procedures
- Follow lost property procedures for items of lost property found onsite
- Attending site incidents in an effective way
- Key Communication via radio with colleagues and the Operations Centre
- Report writing, and following up tasks
- Key customer service skills to support our customers
- Deploying team and positions
- Public queries
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Skills, Knowledge, and Experience
- Ensuring that you are proactive
- Prioritising workload
- Excellent verbal and written Communication skills
- Problem solving and reporting back with any issues
- Key decision making
Working Hours
- Full time working hours, 42 Hours per week, 4 on 4 off rota 12 hour shifts 7pm – 7am (Nights)
Salary
- £13.98/hr
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Please see our Benefits Booklet for more information.
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