Eastlands Venue Services Limited
C&E Sous Chef
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Role Overview
In this role you will support the Head Chef in managing all aspects of culinary operations, with a particular focus on Conferences & Events, private dining, and premium hospitality experiences. The Sous Chef will play a key role in planning, preparing, and delivering bespoke culinary experiences for corporate events, private functions, client tastings, and special occasions. Working closely with the Head Chef and wider operational teams, the role will help ensure that every event is delivered to the highest culinary standards, combining creativity, consistency, and exceptional guest experience. Alongside supporting day-to-day kitchen operations, the Sous Chef will contribute to menu development, tasting sessions, and event planning activities while continuing to support matchdays, concerts, and major venue events as required. In the Head Chef’s absence, the Sous Chef acts as the primary culinary leader, maintaining continuity and excellence across all kitchen operations.
Day to Day Key Responsibilities
Kitchen Operations & Service
- Support the Head Chef in leading day-to-day kitchen operations, ensuring exceptional food quality, consistency, and service across conferences, events, private dining, premium hospitality, and major venue events.
Team Leadership & Development
- Lead, coach, and develop the kitchen team, creating a positive, high-performing environment while supporting recruitment, onboarding, training, and performance.
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Food Quality & Innovation
- Maintain the highest culinary standards through quality control, menu execution, and the development of seasonal dishes, event menus, and premium hospitality experiences.
Conferences, Events & Matchdays
- Play a key role in delivering outstanding culinary experiences across conferences, corporate events, private dining, matchdays, concerts, and large-scale venue operations.
Operational Excellence
- Support stock management, food cost control, ordering, waste reduction, and kitchen efficiency while ensuring the team is prepared for every service.
Food Safety & Compliance
- Champion food safety, HACCP, health & safety, and hygiene standards, ensuring compliance across all kitchen operations.
Collaboration & Continuous Improvement
- Work closely with the Head Chef, Operations, Sales, and Front of House teams to deliver exceptional guest experiences and continuously improve the culinary offering.
Essential Qualifications & Skills
- Previous experience as a Sous Chef or in a similar leadership role within premium hospitality, conferences & events, hotels, restaurants, banqueting or large-scale venues.
- Strong culinary skills with experience delivering high-quality food in fast-paced, high-volume environments.
- Experience leading, coaching and developing kitchen teams.
- Good understanding of food safety, HACCP, allergen management and health & safety standards.
- Strong organisational skills with the ability to manage multiple priorities and services.
- Experience with stock control, ordering, waste management and food cost control.
- A collaborative approach with excellent communication skills and a passion for delivering exceptional guest experiences.
- Level 2 Food Hygiene Certificate (or equivalent).
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Desirable
- Experience working within stadiums, arenas, hotels or destination hospitality venues.
- Experience delivering conferences, private dining, banqueting or corporate hospitality events.
- NVQ Level 2 or 3 in Professional Cookery (or equivalent).
- Advanced Food Hygiene qualification.
- A passion for menu development, food innovation and creating memorable dining experiences.
Benefits
- Private Medical Insurance (Vitality) – including Virtual GP access and rewards
- Group Life Assurance – 4x salary paid to your nominated beneficiary
- Birthday Day Off – an extra day to celebrate
- Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
- Employee Assistance Programme & Wellbeing Platform – including counselling support
- Employee Discounts Platform (Blackhawk) – cashback and savings across major retailers
- Company Pension Scheme
- Generous Holiday Allowance – plus bank holidays
- Career Development Opportunities – with progression across the campus
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