Lean Kitchen Network
Central Operations Executive
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Job Title: Central Operations Executive
Department: Central Operations
Location: London SE1, (Hybrid - up to 4 days in-office)
About Us
Lean Kitchen Network is a venture builder behind some of the UK's most commercially successful and culturally relevant food brands. We take ideas people obsess over and turn them into brands that perform at scale.
We push flavour, challenge outdated restaurant models, and engineer growth through ruthless operational execution.
We partner with global names like Doritos, Heinz, and PepsiCo, and our brands now operate in 300+ kitchens across the UK and are scaling fast. Behind every launch, every new partner, every menu update, and every operational improvement is a team of people making it happen. That's where our Central Operations Team comes in.
About The Role
The Central Operations Team is the engine room of Lean Kitchen Network.
As a Central Operations Executive, you'll sit at the heart of the business, helping onboard new partners, launch sites, manage operational systems, improve processes, and keep the engine running as we continue to grow.
You'll work closely with teams across Operations, Commercial, Supply Chain, Finance, and Food Development, helping turn plans into action and ensuring projects are delivered accurately and on time.
No two days are the same. One day you may be onboarding a new partner, the next improving a business process, resolving a systems issue, launching a menu update, supporting supply chain activity, or coordinating the opening of a new site.
This is a role for someone who loves organisation, technology, problem-solving, and getting things done. You'll gain exposure to every part of the business while building a career in operations, project management, systems, and business growth.
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Your Key Responsibilities
Partner Onboarding & Site Launches
- Kick off and own the onboarding of new partners from sign-up through to launch.
- Coordinate onboarding activities across internal teams, suppliers, and partners.
- Ensure all operational systems and menu requirements are completed accurately and on time.
- Work closely with field teams to ensure successful launches and partner readiness.
- Monitor onboarding progress, identify blockers, and drive actions through to completion.
- Help deliver a seamless experience for partners joining the Lean Kitchen Network.
Systems & Technology
- Maintain and manage key operational systems including POS, middleware, delivery platform integrations, and CRM platforms.
- Coordinate menu updates, product launches, pricing changes, and system configurations.
- Act as a key owner of operational platforms and become a subject matter expert in the tools that power the business.
- Troubleshoot operational and systems issues, escalating where required.
- Support the implementation of new technology, automation, and operational tools.
- Continuously identify opportunities to improve systems, processes, and ways of working.
Business Operations
- Support the day-to-day running of Central Operations and wider business activities.
- Maintain organised documentation, files, records, and operational resources across the business.
- Ensure SOPs, process documents, and internal knowledge resources remain accurate and up to date.
- Coordinate actions and projects across departments to ensure priorities are delivered.
- Support reporting, analysis, and business administration activities as required.
- Help create structure, organisation, and operational excellence across the company.
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Supply Chain & Operational Support
- Support stock management, supplier coordination, and ordering processes.
- Assist with forecasting, inventory tracking, and supply chain administration.
- Work closely with suppliers and internal stakeholders to ensure operational continuity.
- Support operational reporting, data analysis, and business performance tracking.
- Help identify and resolve operational issues before they impact partners or customers.
Who We’re Looking For
Essential:
- Highly organised with exceptional attention to detail.
- Proactive, self-motivated, and comfortable taking ownership.
- Excellent communication skills with the ability to manage stakeholders both internal and external.
- Strong problem-solving skills and a solutions-focused mindset.
- Analytical and confident working with data, systems, and technology.
- Comfortable managing multiple priorities in a fast-paced environment.
- Excellent proficiency in Microsoft Excel, Google Workspace, and business software platforms.
- Strong administrative and organisational capabilities.
- A genuine interest in hospitality, operations, systems, and business improvement.
Desirable:
- Experience in hospitality, multi-site operations, project coordination, supply chain, or business operations.
- Experience working with POS systems, middleware platforms, or CRM systems.
- Familiarity with delivery platforms such as Deliveroo, Uber Eats, or Just Eat.
- Experience supporting operational projects, launches, or implementations.
- Experience using AI, automation, or productivity tools to improve ways of working.
If you're organised, ambitious, technology-minded, and love making things happen, we'd love to hear from you.
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