Capita
Central Planning Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Home Based
Contract Type: Permanent, Full Time
Help Power One of the UK's Largest Field Operations
We're looking for a highly organised and proactive Field Central Planning Administrator to join our TV Licensing Field Operations team.
This is an exciting opportunity to play a key role in supporting the planning and coordination of a nationwide field operation. Working at the heart of the Central Planning function, you'll help ensure field resources are deployed effectively, operational priorities are delivered, and business performance targets are achieved.
You'll work with a variety of systems, data, and stakeholders, providing vital support that enables field teams to operate efficiently and effectively. If you enjoy working with data, solving problems, and making a real impact through operational support, we'd love to hear from you.
Job title:
Central Planning Administrator
Job Description:
What You'll Be Doing
- Allocating visit opportunities to Field Visiting Officers and third-party suppliers in line with business rules and agreed timescales.
- Supporting the planning and deployment of field resources to help achieve operational targets.
- Producing accurate and insightful management information and reporting using Power BI and other reporting tools.
- Maintaining operational systems, databases, and planning information to ensure data accuracy and integrity.
- Processing ad hoc visit requests and supporting operational planning activities.
- Working closely with Area Managers and operational teams to support resource planning and field activity.
- Creating and maintaining area coverage profiles and supporting operational risk management activities.
- Running pre-scripted SQL queries and producing reports that support operational decision-making.
- Supporting continuous improvement initiatives, including the development of new allocation methods and technologies.
- Ensuring compliance with information security requirements and mandatory training standards.
What We're Looking For
We're looking for someone who is organised, analytical, and enjoys working in a fast-paced operational environment.
You'll ideally have:
- Strong administrative and organisational skills.
- Excellent attention to detail and a methodical approach to your work.
- Experience working with data, reporting, and business systems.
- Strong computer literacy and confidence using Microsoft Office applications, particularly Excel.
- The ability to analyse information and produce meaningful management information.
- Excellent communication and stakeholder management skills.
- The ability to work independently with minimal supervision.
- A collaborative and flexible approach to team working.
- A proactive mindset with a willingness to learn new systems and processes.
- Strong problem-solving skills and the ability to manage multiple priorities effectively.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Desirable
- Experience of Power BI reporting.
- Experience of workforce planning, scheduling, resource allocation, or operational administration.
- Experience of SQL or database reporting tools.
- Experience supporting operational or field-based teams.
What's In It For You?
At Capita, we're committed to helping our people grow and succeed. In return for your skills and experience, you'll benefit from:
- £26,300 pa salary.
- Home-based working.
- A supportive and collaborative team environment.
- Opportunities to develop technical, analytical, and operational planning skills.
- Access to learning and development programmes.
- A competitive benefits package.
- Career progression opportunities across Capita and TV Licensing.
What to Expect in the Role
No two days are quite the same in this role. As a Field Central Planning Administrator, you'll be at the centre of a busy national operation, balancing planning activities, analysing data, and supporting field teams to ensure resources are deployed effectively and business priorities are delivered.
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Join us and discover a career with purpose. #CareersWithPurpose
🤝 Customer first, always
🧑💻 Fearless innovation
✅ Achieve together
💙 Everyone is valued
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com.
AI & Fair Recruitment at Capita
At Capita, we use technology, including AI-enabled tools, to help us manage applications consistently and fairly. These tools support our recruitment teams; they do not make hiring decisions. Every application is reviewed by a trained member of our Talent Acquisition team, and all decisions are made by people. If you need any adjustments during the process, we’re here to support you.
How We Use AI in Our Hiring Process
To help us deliver a fair, consistent, and efficient recruitment experience, Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information; they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know, and we’ll be happy to support you.
Location:
Home-Based - GBR, United Kingdom
Time Type:
Full time
Contract Type:
Permanent
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location