Kumon Clayhall
Centre Receptionist/Administrator
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Kumon develops every child’s potential, offering maths and English study programmes to more than four million students worldwide. This centre is the central hub for Kumon instruction learning and development for all Kumon associates and new Instructors.
Key Responsibilities Of This Role Will Include
- Providing a professional reception service for the centre.
- Welcoming parents and taking messages.
- Communicating with Kumon parents regarding issues such as absences, discontinuance, and payments.
- Maintaining positive relationships with Kumon parents.
- Student sign in and sign out, including parent pick-up responsibility.
- New student form collection.
- Simple enrolment explanation.
- Carrying out other general administration duties.
Key Skills And Experience Required For This Role Are
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- Proven track record in administrative roles.
- Proficient with the full range of Microsoft Office packages including but not limited to Word, Excel, PowerPoint, and Outlook.
- Excellent telephone manner.
- Team player, but ability to work on own initiative.
- Ability to work on multiple tasks.
- Good communication skills.
- Ability to prioritise and manage own workload amid conflicting demands and busy work periods.
- Professional manner, Enthusiasm and Positive attitude.
- Exceptional attention to detail.
- Flexible approach to working hours.
- Positive And Caring Interest In Children And Their Capabilities.
- Must have Grade B in Maths and English GCSE (or equivalent).
Associates at Kumon share a passion for education, and the desire to help children achieve their full potential. No matter what your role is, you will make a real difference in developing students' abilities and will help you to achieve your full potential too.
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Recruitment
Stage 1 - Telephone Meeting with Recruitment Coordinator
Stage 2 - Orientation Meeting; including proficiency tests in Maths, English, and Aptitude
Stage 3 - Competency-based interview
Working Hours
- 35 hours per week
- Tuesdays 11:00 - 19:30
- Wednesdays 11:00 - 19:30
- Thursdays 11:00 - 17:30
- Fridays 11:00 - 19:30
- Saturdays 8:30-16:30
Benefits
- Annual salary reviews,
- Extensive training opportunities throughout your career,
- Free Kumon Tuition for your children,
- Hundreds of retail discounts, a Company Pension,
- Private Medical Insurance,
- Free Eye Tests, Life Assurance,
- Enhanced Maternity and Paternity Pay.
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