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About Atos Group
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group [https://atos.net/en/who-we-are#raison-etre] is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
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The Role of the Client Executive Partner (CEP)
In the role of the Client Executive Partner (CEP), you will have ultimate responsibility for the growth of your customer, or portfolio of customers. Supported by a delivery function, you oversee both the revenue and the cost elements of a contract, and as such have P&L responsibility. You are the empowered Atos representative who leads the customer's business relationship, and your mission is to grow one or several Atos client accounts across public facing government departments through a consultative approach, utilizing and developing your networks, relationships and understanding of the organisations and departments you are responsible for.
Relevant Metrics for Success
- Order entry growth
- Total Revenue growth
- Project Margin
- Operating Margin
- Free Cash Flow
- Customer satisfaction
Responsibilities
- Customer Management – Planning, Selling, and Delivery
- Construct and reinforce relationships with customers
- Be positioned as a business partner of the client’s organization
- Assume full end-to-end global P&L accountability for the client account
- Be accountable for all dimensions of the account, from sales to operational excellence in service and project delivery
- Implement the Account Plan, growth strategy, and ambition for their client(s)
- Be responsible for the client’s stakeholder relationship management
- Portfolio development
- Contribute to the development of new products through the identification of customer needs
- Lead and functionally run a dedicated core client management team (Sales, Solution Manager, Industry Specialist, Delivery Executive, Program Managers)
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Discussion Points
- Your knowledge and perspectives of the public sector, specifically central government
- Your experience and successes, working in and around central government
- Your approach to management and growth of key customers
- Your views on the opportunities within the public sector and how they align with ours here at Atos
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