Dementia UK
Challenge Events Assistant
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Dementia UK’s Mass Participation Team is Growing!
We are looking for a Challenge Events Assistant to join us for an 8-month fixed term contract to support the delivery of additional own place runners as a result of the 2027 Double TCS London Marathon.
Role Overview
Working closely with our Challenge Events Executives and Assistants, you will primarily support the day-to-day delivery of our London Marathon activity. You’ll be a key point of contact for supporters, communicating regularly by phone, email, and SMS, providing excellent stewardship, and helping with the administration and logistics of the 2027 Double TCS London Marathon. You’ll also support with activity across the wider Challenge Events program.
Key Responsibilities
- Support the day-to-day delivery of London Marathon activity.
- Act as a key point of contact for supporters.
- Communicate regularly by phone, email, and SMS.
- Provide excellent stewardship and help with the administration and logistics of the 2027 Double TCS London Marathon.
- Support with activity across the wider Challenge Events program.
Working Arrangements
Whilst the Mass Participation team comes to our head office in Aldgate, London twice a week, we have flexible working arrangements for this role, so you can choose to be remote or hybrid. Some flexibility will be needed to travel to the office nearer the time of the 2027 London Marathon and to attend the event to support event logistics.
Key Skills and Experience
- Organised, enthusiastic, and detail-focused.
- Strong administrative and customer service skills.
- Confident communicating by phone, email, and SMS.
- Comfortable working with databases and data.
- Ability to prioritise a varied workload.
- Previous experience in an administrative or fundraising environment would be an advantage.
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Benefits
- Competitive salary: £15,392 – £16,000 pro rata, per annum (£28,860 – £30,000 FTE).
- 8-month fixed term, part-time contract.
- 20 hours per week (flexible across the week).
- Remote or hybrid working at our head office in Aldgate, London (depending on preference).
- 33 days annual leave (plus eight bank holidays).
- Enhanced maternity, paternity and adoption leave, and shared parental pay.
- Family-friendly policies.
- 8% employer pension contribution (Aviva).
- Life assurance cover at 3 x annual salary.
- Health cashback plan (Medicash): employee cover plus up to four dependent children.
- 24/7 virtual GP access (UK registered), plus access to Best Doctors.
- Confidential employee assistance programme (Medicash).
- Access to a wellbeing app.
- Flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more.
- Learning and development opportunities including bespoke training and access to LinkedIn Learning.
- Commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer.
Our Culture
In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity, and inclusion.
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Our supportive and nurturing workplace culture has recently earned us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.
How to Apply
If you would like to be part of a collaborative team delivering an exciting year of challenge events and have the opportunity to develop your fundraising and supporter stewardship experience, whilst helping our supporters make a difference for families affected by dementia, then apply now.
Closing date: Wednesday 19th August 2026 at 11.59pm
Note: We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
Support for Applicants: If you would like support to make an application, contact recruitment@dementiauk.org.
Right to Work: By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
Flexible Working: Please note that any decision on flexible working is based on business needs.
Privacy Notice: When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
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