team.blue
Change & Communications Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company
team.blue is an ecosystem of 60+ successful PaaS and SaaS brands working together across 22 European countries to provide its 3.5 million SMB customers with everything they need to succeed online by offering best-in-class expertise and services.
team.blue's brands are a mix of traditional hosting businesses that offer services from domain names, email, shared hosting, e-commerce, and server hosting solutions and, as specialist SaaS providers, adjacent products such as compliance, marketing tools, and team collaboration products. This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.
Position
We are looking for a Change & Communications Manager to drive the adoption of AI in customer care across brands. You will lead change management and stakeholder communications so teams understand, trust and embrace the new ways of working.
Responsibilities
Change Management
- Develop and execute the change management plan for the AI Customer Care experiment
- Assess change impacts and readiness across brands and teams
- Design enablement and adoption activities for agents and managers
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Communications
- Own stakeholder communications and messaging across the programme
- Create comms materials, updates and FAQs for internal audiences
- Manage feedback channels and surface concerns to leadership
Requirements
- 2+ years of experience in change management and / or internal communications
- Tech-savvy, proven experience delivering change on technology/transformation programmes
- Excellent written and verbal communication skills
- Ability to engage and influence stakeholders at all levels
- Strong planning and organisational skills
- Located near one of our European offices, as this is a hybrid role
Nice to have
- Change certification (e.g., Prosci / ADKAR)
- Experience with AI adoption or contact centre transformation
- Multi-brand / multi-market communications experience
Right to Work
At any stage, please be prepared to provide proof of eligibility to work in the country you’re applying for. Unfortunately, we are unable to support relocation packages or sponsorship visas.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
ESG
At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here.
"Come as you are"
Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.
The most trusted digital enabler
team.blue is a leading digital enabler for companies and entrepreneurs. It serves over 3.3 million customers in Europe and has more than 3,000 experts to support them. Its goal is to shape technology and to empower businesses with innovative digital services.
Click here to read more about team.blue.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location