VirtueTech Recruitment Group
Change Coordinator
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Change & Training Lead
A Change & Training Lead is required for a leading Utilities company to lead the end-to-end training and adoption strategy for a major new system rollout and AI tool integration. This is a hands-on role working across office, finance, field and subcontractor teams, ensuring new technology is understood, adopted and embedded across the business.
💰 £350 Outside IR35
🏢 UK travel required
📝 6-month contract
Responsibilities
As the Change & Training Lead, you will:
- Drive the training and adoption strategy, creating role-specific programmes and materials for administrative, finance, field and subcontractor users.
- Build and develop a Training Champion / Super User network to support long-term adoption.
- Produce simple, engaging guides, videos and bite-sized training for users with varying levels of digital literacy, including mobile app onboarding for field operatives.
- Support the rollout of AI tools such as Copilot and ChatGPT, helping teams use AI safely and effectively in their everyday workflows.
- Deliver training through webinars, classroom sessions, one-to-one coaching and online/mobile resources, with a focus on managing resistance and building user confidence.
- Track training completion, adoption and competency metrics, working closely with Operations, Finance, Field Operations and business leaders.
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Requirements
The Change & Training Lead will bring:
- Experience leading IT training, digital adoption or business change programmes, with proven experience delivering end-to-end training within fixed project timelines.
- Strong experience training diverse audiences, including office-based users, non-technical field workers and external users or contractors.
- Excellent communication skills, with the ability to simplify complex software processes and create engaging training content.
- Experience with workplace AI tools such as Copilot or ChatGPT, alongside knowledge of change management and adult learning principles.
- Experience with tools such as WalkMe, Whatfix, Microsoft 365 and Teams would be beneficial, while experience in field service, construction, logistics or facilities management would be highly desirable.
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Application
If you are interested in this Change & Training Lead role, please send your CV ASAP via this advert or to Alfie@virtuetech.io
Change & Training Lead | IT Transformation & AI Adoption | Facilities Management | 6-Month Contract
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