Evri Group Recruitment Team
Change Implementation Manager
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Evri Group
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.
Change Implementation Manager
Location: Homebased with regular travel across the Evri network
Contract: Permanent, Full Time
Competitive salary plus car allowance
At Evri, we're continuing to transform our network and strengthen the way we operate. We're looking for a passionate and driven Change Implementation Manager to help deliver meaningful operational change across our nationwide business.
This is a highly visible role where you'll work closely with operational leaders and stakeholders to implement change programmes that improve compliance, service quality, productivity and customer experience. Supporting the Senior Change Implementation Manager, you'll play a key role in ensuring new processes, systems and ways of working are successfully embedded into our operations and become part of everyday business.
What you'll be doing
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As a Change Implementation Manager, you'll support the delivery of strategic transformation initiatives across the network, helping operational teams adopt new processes and improve performance. You'll work closely with site leadership teams, providing coaching, training and guidance to ensure change is implemented effectively and sustainably.
- You'll monitor compliance, identify opportunities for improvement and help drive consistency across the network through audits, training, SOP development and operational support.
- You'll also build strong relationships with stakeholders at all levels, communicating progress, challenges and successes while ensuring teams remain engaged throughout the change journey.
This is a hands-on role and will require regular travel across our network. As we operate 24/7, flexibility around working hours, including occasional weekends and nights, is essential.
What we're looking for
- Experience delivering change management programmes within a logistics, FMCG or operational environment
- Strong stakeholder management skills with the ability to influence at all levels of the business
- Experience supporting large-scale operational change whilst maintaining business performance
- Confident presenter, facilitator and coach with experience delivering training to large groups
- Strong analytical and problem-solving skills with the ability to identify trends and drive improvements
- Excellent communication skills with the ability to adapt style for different audiences
- Experience managing multiple priorities in a fast-paced environment
- Full UK Driving Licence
- Willingness to travel extensively and stay away from home when required
- Flexible approach to working hours to support our 24/7 operation
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Desirable
- Relevant professional qualifications such as CILT, PRINCE2, PMP, CIPD L&D, ILM Coaching or similar
- Experience within parcel, logistics or large-scale multi-site operations
Why Join Evri?
At Evri, we're committed to creating opportunities for our people to grow, develop and make a real impact. You'll have the chance to work on high-profile transformation projects, collaborate with colleagues across the UK and help shape the future of one of the country's leading parcel delivery businesses.
If you're passionate about driving change, developing people and improving operational performance, we'd love to hear from you.
Everyone Belongs at Evri Group
We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed. As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.
We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.
At Evri Group, we're building an environment where everyone can be themselves and thrive.
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