Randstad Digital
Change Lead
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HR Change Lead
We are seeking a high-caliber HR Change Lead to drive the strategic execution and delivery of change initiatives across a multi-year, enterprise-wide HR transformation. This role requires an experienced change practitioner with a proven track record of driving adoption in complex organizations, a deep mastery of HR Operating Models, and expertise in embedding agile ways of working.
Operating at the intersection of people, process, and digital technology, you will partner closely with senior leadership to ensure seamless workforce adoption across HRIS implementations, culture evolution, and digital HR capabilities. You will bring a consultative, human-centered approach to help build a modern, future-ready HR function.
Key Responsibilities
- Transformation & Change Execution: Lead end-to-end change management activities for major HR transformation initiatives, ensuring alignment across change strategy, stakeholder readiness, and communications.
- Culture & Capability Embedding: Implement organizational change interventions that foster culture shift, enable leadership alignment, and promote agile ways of working across business units.
- Process & Operating Model Transition: Collaborate with HR leadership to operationalize new target operating models (TOM), process improvements, strategic workforce planning initiatives, and digital-first platforms.
- Content & Engagement Strategy: Design comprehensive change, training, and communication assets (playbooks, tool kits, impact assessments) and facilitate high-impact engagement sessions in partnership with Programme Leads and Internal Comms.
- Structured Methodology Application: Apply structured change management frameworks (e.g., Prosci, MSP) and agile methodologies to measure, track, and optimize change adoption metrics.
- Leadership Facilitation & Coaching: Provide hands-on coaching and practical facilitation to business leaders and front line managers as they transition through new ways of working.
- Cross-Functional Synergy: Partner with IT, HR, and Business leadership to align change strategies seamlessly with technical delivery milestones and project road maps.
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Required Experience & Qualifications
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Industry Background
- Demonstrated success within complex, large-scale, or matrixed environments, ideally within FMCG, Pharmaceuticals, or Professional Service.
Functional Expertise
- End-to-End Change Management: Proven expertise in change strategy, impact analysis, culture transformation, and business transition/outsourcing.
- Enablement & Readiness: Hands-on experience developing training strategies, communication plans, and conducting organizational readiness assessments.
- HR Systems & Transformation: Track record supporting HRIS/digital system implementations (e.g., Workday, SuccessFactors) and HR operating model shifts.
- Agile & Delivery Frameworks: Practical experience using agile project delivery frameworks alongside formal change models (e.g., Prosci, MSP).
- Stakeholder Engagement: Exceptional capability in stakeholder mapping, executive briefing, and cross-functional coalition building.
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