Randstad Digital UK
Change Management Manager
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Organisational Change Manager
Location: London, UK (Hybrid 3 days in office)
Contract: 12-18 months
The role will focus on leading change management activities for a large-scale transformation of our Order Management and Allocation capabilities, partnering closely with business and project stakeholders across multiple markets.
Key Responsibilities
- Leading change impact assessments and stakeholder analysis
- Designing and executing the overall change management strategy and plan
- Partnering with business teams on readiness activities and adoption planning
- Building change capability across market teams
- Tracking, measuring, and reporting adoption and change effectiveness metrics
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Must-Have Qualifications
- Proven experience leading change management on large-scale, cross-functional transformations
- Expertise in structured change management methodologies (Prosci/ADKAR or equivalent)
- Strong experience conducting change impact assessments and developing stakeholder engagement plans
- Excellent facilitation, communication, and influencing skills across all organisational levels
- Ability to work effectively in ambiguous environments with evolving requirements
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Nice-To-Have Qualifications
- Experience supporting Quote-to-Cash, Order-to-Cash, ERP, CRM, or similar business transformation programmes
- Experience delivering global, multi-market rollouts
- Familiarity with training needs analysis, learning design, and capability-building approaches
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