Twinings
Change Manager
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Application Deadline: 15 September 2023
Department: Program Optimus
Location: Andover
Description
Fulltime - Perm Job
Andover
Great People Work Here
We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
Key Responsibilities
- Lead change and adoption activities for the UK markets in wave 2 Optimus (and be a part of the OCM team for further waves), using the existing OCM Optimus “blue-print” and adapting it to fit the local requirements. From revising Change Impact Assessments through to ensuring continuous post-implementation adoption
- Manage our “Change Academy” (change network) activities for the Local Process Owner communities
- Build strong stakeholder relationships with the Optimus team UK team (Local Process Owners) and the end-users to support their change journey
- Manage our ADKAR metrics and contribute to how we mitigate areas of resistance
- Monitor OCM change and adoption measurement and metrics suite and work with the OCM Team on tactics to improve where required
- Bring creativity and flexibility, with a very open mindset on how we can support people
- Key member of OCM team contributing on how we implement OCM beyond Optimus and in day-to-day activities
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Reporting to OCM Change and Adoption Manager
Skills, Knowledge and Expertise
- Passion for wanting to enable people to go through major change
- Understanding and passion for organisational change management (communications, learning and adoption)
- Excellent organisational skills
- Ideally experienced in projects / initiatives that have overlapping schedules
- Bring creativity and flexibility in delivering OCM, to tailor adoption activities to deliver “wow” for the local markets
- Comfortable working in an environment of significant change and ambiguity
- Experience within FMCG is desirable but not essential
- Comfortable with a high degree of accountability with high visibility of personal contribution
- A continuous learner, willing to explore, learn and grow both yourself and the service we offer in OCM
- Happy to work on the detail and delivery as well as the design and creation
- Strong commercial and business awareness
- Results and outcome driven – KPI focussed
- Willing to operate in a complex, global environment
If you think this role sounds like your cup of tea, inform your line manager and send in your application here by September 15th, 2023.
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How we feel about Diversity & Inclusion
TwiningsOvo is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, colour, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age or any other status protected by law and are dedicated to going above and beyond in fostering diversity across our workplace.
Applicants with disabilities may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are normally done which will ensure an equal employment opportunity.
Please inform our HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.
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