Balfour Beatty plc
Change & Performance Partner - HR Transformation
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About The Role
Balfour Beatty has an exciting opportunity for Change & Performance Partner (HR Transformation) to join our growing team in Newcastle.
You are joining at an exciting time as Balfour Beatty invests in HR technology and process improvement. We are delivering an ambitious, multi-year HR Transformation Programme to enhance how we operate our key HR activities end-to-end.
We are recruiting two Change & Performance roles in our HR Transformation Team. Immediate focus areas in the next 12 months are evolving the end-to-end recruitment ecosystem and tooling – and improving our HR Shared Services process engine to ensure efficiency, compliance and a great experience across the employee lifecycle.
You will own the tactical roadmap for technology, process and data improvements and deliver controlled, embedded change that drives systematic performance improvements.
What you'll be doing
- Constantly assess the current state of processes, technology and data flows within your focus area using reliable performance metrics.
- Own the tactical roadmap for improvements - sequencing changes that deliver benefits in time, cost, quality and user experience.
- Deliver change effectively – Lead on business requirements and drive post-launch adoption and embedment of system changes through process, data, training and technology enablement. Work closely with HR Systems, IT PMO and business stakeholders throughout UAT, approvals and release activity.
- Embed change – Create clear comms and guidance, track adoption and ensure that system, process and data changes stick and deliver the intended performance improvement.
- Improve performance metrics – reduce cycle times, increase data accuracy, deliver cost improvements and improve satisfaction candidates, employees and managers.
- Champion governance and controls – ensure changes strengthen compliance and audit readiness.
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Who we're looking for
Essential Skills & Experience
- Analytical skills: Ability to assess current state, define future needs and identify gaps.
- Technical literacy: Comfortable working with an integrated HR technology ecosystem including ATS, CRM, Onboarding, HRIS, Payroll.
- You apply effective data governance to guarantee consistency and integration across our technology landscape.
- Change management expertise: Skilled at planning, delivering and embedding change.
- Problem solving & communication: Able to simplify complex processes and communicate solutions clearly.
- Stakeholder management: Confident working across multiple teams and functions.
While you will closely partner with HR Systems and IT Delivery throughout the project lifecycle, this role is not accountable for technical solution design, build, testing or release management.
Desirable Skills & Experience
- Experience in an operations environment, focused on outcomes and with clear performance metrics.
- Familiarity with Lean principles and continuous improvement.
- Exposure to governed change processes in enterprise IT/HR settings.
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
About Us
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion.
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To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/.
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com.
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