Toyota Financial Services (UK) PLC
Change Specialist (part-time)
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Job Title
We are looking for an individual to join our IT & Business Transformation Department, working initially in a twelve-month fixed term contract.
Working on a part-time basis of 25 hours a week (split over five days), we are looking for an individual who is highly organised, a confident communicator with a strength in building relationships.
The role in a nutshell
This role is responsible for the overall change management framework of KINTO UK to ensure successful business adoption of change. The role will support the project pipeline of KINTO UK by building change management plans that ensure projects have sufficient change activities including communication plans, documentation and training plans.
A bit about the Team
The IT and Business Transformation department's vision is: "Ensuring business sustainability and transformation through agile IT operations and robust change methodologies".
The department focusses on two main pillars. For IT they are ensuring Business continuity through quality processes and governance. This area consists of information security, service desk, enterprise data, software and applications teams. The Transformation team focusses on enacting business change through project governance and TPS (Toyota Production System) methodology. This area consists of a project management office and the Continuous Improvement and TPS teams.
What you'll be doing
- Create and own the overarching Change Management framework - The standards and tools which the business adhere to for change
- Build and deliver Change management plans for relevant projects. Change management plans should include: Stakeholder Management, Communication, Training, Documentation and Change Activities
- Complete Change impact analysis as required for projects and initiatives
- Engage with key business stakeholders to identify change impacts
- Define measurable key success criteria for projects and initiatives
Monitor and report on these criteria
- Take part in the IT Change Advisory Board (CAB) by ensuring IT change request impacts are understood and communicated
- Support the KINTO UK Enterprise Risk Committee by identifying and documenting (risk registers) risks linked to change
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Communication
- Ensure projects have clearly defined communication plans to internal and external stakeholders
- Through various methods, support the communication of key business changes to internal and external stakeholders
Documentation
- Ensure projects have clearly defined documentation plans
- Documents include Process, Procedures and Policies
Training
- Ensure projects and initiatives have clearly defined training plans in collaboration with L&D team
- Support the L&D team to develop relevant training content
Requirements
Essential
Please note that all KINTO-UK Ltd employees are required to undergo and successfully obtain Enhanced Security Clearance. These checks include verification of employment history, family background, and financial records
Key Experience & Skills
- Strong stakeholder management and communication skills.
- An understanding of the UK IT landscape including Contract Management Systems, Portals, Data Warehouse, MS Dynamics
- An understanding of the KINTO UK Fleet/Asset Management Business operation and model and the Products and Services offered by KINTO UK
- A strong ability to communicate clearly and accurately with all levels of staff up to the CEO, both verbally and in writing
- Able to work calmly under pressure and manage potential conflicts and prioritise conflicting demands
Attributes & Behaviours
- Self-starter with an analytical mind and natural problem solver
- Natural relationship builder with the skills to influence and be a trusted business advisor
- Excellent communication skills
- Excellent attention to detail and high standard of presentation and reporting
- A strong customer focus
- Resourceful and resilient
- Strong ability to multi-task
- Can cope well under pressure
- Excellent collaboration skills
This role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services.
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Benefits
- Competitive starting salary
- Bonus earning potential
- 25 days holiday + 8 days bank holiday
- Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution
- Company Car Scheme following passing of probation
- Private Medical Cover
- Life assurance scheme
- Discounts on different retailers
- Wellbeing hour each month
- Discounts on Toyota & Lexus cars
- Volunteer Days
- Wellbeing events
- Employee assistance programmes
- Free fruit in the office
- Free onsite car parking
- Working Hours 37.5 per week Monday - Friday
- Hybrid working policy 2 days from home each week should you want to
KINTO UK is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
OUR RECRUITMENT PROCESS
At KINTO we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all.
Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs. Some examples of how we might be able to help are listed below:
- Providing a copy of interview questions before the interview
- Organising a time and location that best suits you
- Allowing additional time for the assessment and interview
We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self.
On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.
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