Qurated
Change & Training Lead
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Change & Training Lead
Location: Bathgate / Hybrid
Contract: 6-month contract (Outside IR35)
Travel: UK-wide travel to operational sites required
We’re looking for an experienced Change & Training Lead to support a major technology transformation across a large field service organisation.
The organisation is replacing legacy systems with integrated field service, scheduling, mobile and operations technology, alongside AI-enabled tools. You’ll lead the training and adoption activity, ensuring users across the business are confident adopting the new technology. This is a hands-on role rather than traditional L&D, working directly with office, finance, field-based and external users through implementation, training and go-live.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key responsibilities:
- Lead training and digital adoption for new systems and technology
- Build training frameworks, programmes and supporting materials
- Create guides, walkthroughs, videos, webinars and practical learning content
- Train and support office, finance, field operatives and subcontractors
- Build and support Super User / Training Champion networks
- Manage resistance and drive user adoption
- Support implementation, pilots and go-live activity
- Provide floor-walking, coaching and hands-on user support
- Measure training completion, competency and system adoption
- Embed practical use of AI tools such as Microsoft Copilot
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About you:
- 5+ years’ experience in IT training, systems training or digital adoption
- Strong experience delivering training around new systems, software or technology
- Proven experience building training frameworks and programmes
- Experience supporting system implementations and go-live
- Comfortable training both office-based and frontline/field users
- Experience with field service, workforce management, scheduling or mobile technology is highly desirable
- Strong change management and stakeholder engagement skills
- Hands-on approach with excellent communication skills
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills