Key responsibilities

• Lead the delivery of change and transformation workstreams or smaller client engagements, ensuring activity is well planned, coordinated, and delivered to agreed timelines, scope, and quality standards.
• Work with clients to define business challenges, assess current-state operating models and ways of working, and develop practical recommendations for improvement.
• Shape and oversee the design and implementation of target operating models, process improvements, business readiness plans, change impact assessments, and stakeholder engagement approaches.
• Review and assure client-ready deliverables, including workshop outputs, project plans, process maps, communications, training materials, status reports, decision papers, and senior stakeholder packs.
• Facilitate client meetings and workshops, providing structure, challenge, and direction while translating discussion into clear actions and delivery plans.
• Build trusted relationships with client stakeholders, acting as a credible day-to-day lead and escalating risks, issues, or opportunities where appropriate.
• Own programme governance activities, including RAID management, dependency tracking, benefit monitoring, progress reporting, and preparation for steering or governance forums.
• Coach, guide, and review the work of Consultants and Senior Consultants, supporting their development and ensuring high standards of delivery.
• Contribute to proposition development, internal capability building, and business development activity, including supporting proposals, client conversations, and thought leadership.

This role is not limited to the above duties, due to the nature of the market you will need to be adaptable and open to change in this position.

Experience and technical knowledge

• Typically 6+ years’ experience in change, transformation, business readiness, operating model design, process improvement, programme delivery, or implementation roles.
• Experience gained within management consultancy, change consultancy, financial services, regulatory consulting, or a comparable professional services environment.
• Strong understanding of change management approaches, project delivery disciplines, and transformation frameworks, with the ability to tailor these pragmatically to different client contexts.
• Proven experience leading workstreams or smaller engagements across regulatory change, operational transformation, digital or technology implementation, process redesign, business readiness, or target operating model programmes.
• Experience managing client relationships, influencing senior stakeholders, and presenting recommendations with confidence and credibility.
• Experience reviewing and assuring the work of others, with the ability to coach more junior colleagues and maintain strong delivery standards.
• Excellent written and verbal communication skills, with the ability to produce and review structured, polished, and senior client-ready outputs.

Skills and behaviours

• Commercially aware and client-focused, with the confidence to lead client conversations and identify opportunities to add value.
• Highly organised and delivery-focused, able to manage multiple priorities, coordinate others, and maintain momentum across complex workstreams.
• Analytical and structured in approach, with strong problem-solving skills and the ability to translate complexity into clear, practical recommendations.
• Collaborative and supportive, with a commitment to developing colleagues, sharing knowledge, and contributing to a high-performing team culture.
• Comfortable dealing with ambiguity and able to bring structure, momentum, and clarity to complex change environments.
• Professional, credible, and resilient, with the judgement to operate independently while knowing when to escalate or seek input.
• Proactive and commercially-minded, with a willingness to contribute to practice growth, propositions, and business development activity.

What we offer

• Competitive salary and benefits package.
• 25 days’ holiday entitlement and company pension scheme.
• Hybrid working with a City of London base.
• Supportive team culture with regular social events.

If you are ready to take the next step in your consulting career and play a leading role in delivering meaningful change and transformation for clients in a fast-moving environment, we would welcome your application.