Henley Executive
Channel Account Manager
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Channel Account Manager
Remote Working
£30,000 - £40,000 basic to earn £70,000 to £80,000 OTE
We have a great opportunity for a Channel Account Manager to join an industry leader within the Communications world.
If you are looking to build a career within B2B Account Management and sales, this is a fantastic opportunity to join a growing business and stretch your skills. As Channel Account Manager, you’ll join our growing sales team within a hands-on account management role. Looking after the SME partner accounts, you’ll focus on keeping the clients happy and ensuring client retention.
Key Responsibilities:
- Own and manage a portfolio of smaller billing accounts.
- Build strong relationships and identify growth opportunities within your Accounts
- Conduct regular account reviews to understand partner needs, challenges, and commercial objectives
- Lead retention calls when partners reduce activity or consider moving business
- Proactively identify upselling and cross-selling opportunities within your account base
- Monitor account health metrics and address issues before they escalate
- Ensure partner satisfaction and act as an internal advocate for your account
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Skills & Competencies
- 2+ years' experience in channel, B2B sales or account management
- A track record of building and maintaining strong professional relationships
- Experience in telecommunications, UCaaS, or technology channel sales (highly desirable)
- Commercial awareness and the ability to identify revenue opportunities
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Able to manage multiple priorities and meet deadlines
- Confident handling difficult conversations, including retention and churn discussions
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The successful candidate can expect a salary of £30,000 - £40,000 depending on experience, plus the chance to earn another £30k - £40k in commission on top, along with an impressive benefits package.
Please include your current location on your CV or application. Applications without a location may not be considered. If you are relocating, please state both your current location and your intended relocation area.
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