Network Aviation Group
Charter Executive
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Summary
Network Aviation Group heads up a group of two dozen wholly owned and inter-related aviation businesses. Originally formed in 1985, the Network Aviation Group now spans five continents. We offer a variety of sales and services to client airlines, as well as managing a fleet of freighter aircraft on a network of scheduled routes and charters throughout the world.
The Role
The Commercial Executive is responsible for quoting and overseeing ad-hoc charter & airfreight enquiries and flight management. The role will deal directly with the Company’s key clients and liaise closely with the Company’s in-house Operations department. This position would suit a commercially minded and operationally aware individual, ideally with experience in the airline, airfreight, or logistics industries.
Key Responsibilities
- Production and reporting of key operational statistics and performance indicators where requested
- Direct client liaison where required to both internal and external clients/stakeholders representing the company in the appropriate manner
- Quoting for ad-hoc charter flights
- Liaising closely with key clients
- Flight Management
- Close coordination with Operations, Handling Agents and group overseas offices
- Processing flight paperwork and administration related to bookings
- Other reasonable work-related requests as directed by the Line Manager
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Experience Needed
- Previous freight forwarding or cargo airline experience
- Previous experience in a Charters role/department
- Experience/knowledge of airline operations
Competencies/Behaviours
Leading Business
- Customer centric / obsessed
- Derives strategies based on client needs – internal or external – and effectively balances this with Network Aviation’s goals
- Seeks out client insights to shape strategies and solutions
- Gathers client feedback to continuously improve strategies and solutions
- Thinks strategically
- Balances short term focus with a long term perspective, supporting the driving of sustainable growth in the business
- Thinks systemically, connecting the dots across diverse aspects of the business
- Considers the implications of decisions and takes calculated risks
- Drives change and innovates
- Challenges the status quo in what is done and how to improve our client experience
- Seeks out new opportunities, embraces challenges and drives innovation with urgency
- Champions change to deliver tactically as well as strategies in the pursuit of ambitious goals
- Drives for results
- Commits to and delivers exceptional results
- Holds self and others accountable for the highest standards of delivery
- Overcomes obstacles and challenges to make a difference
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Leading People
- Boundary-less collaboration
- Captures and shares collective experiences to improve future outcomes
- Proactively builds effective internal and external stakeholder relationships
- Drives, promotes and role models collaboration across functions and teams
- Is self-aware and listens actively to other viewpoints
- Communicates authentically, building trust and cohesion in team / with peers
- Respects and values differences and leverages different perspectives to improve business outcomes
- Empowers teams / peers with accountability
- Holds self and others to high standards of performance continuously raising the bar
- Is agile and remains curious
- Is the energy for others – focuses on what is possible; sets the pace and the bar high
- Stays curious to gather new insights, is willing to fail in the pursuit of stretch goals
- Learns from mistakes and adapts approach where appropriate
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