HM Revenue & Customs
Chartered Surveyor – Technical Lead
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Locations
Durham, Hull, Lancaster, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Preston, Sheffield, Stoke-on-Trent
Job Summary
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This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC.
HMRC Valuation Office are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
Job Description
There is also a Technical Lead vacancy available in an alternative region (VACANCY REF: 481023). If you would like to be considered for both roles, please submit a separate application for each vacancy.
Role Overview
The Council Tax Unit plays a vital role in delivering fair and consistent Council Tax valuations across England and Wales. As a Council Tax Technical Lead, you will be at the forefront of this work, providing expert technical leadership on complex valuation, legislative and procedural matters.
As a recognised specialist in Council Tax valuation, you will provide authoritative advice on complex proposals, appeals and emerging technical issues, helping to ensure technical decisions are robust, evidence-based and applied consistently across the Council Tax Unit.
Working closely with operational leaders, quality colleagues and Chief Valuer Directorate teams, you will help shape valuation practice, strengthen technical capability and drive continuous improvement across a nationally dispersed operation.
Join a highly skilled professional community where your expertise will influence decision-making, support the development of others and contribute to the delivery of a trusted and high-quality valuation service.
Key Responsibilities
- Provide technical leadership, guidance and support to colleagues across the Council Tax Unit.
- Act as a recognised technical expert, providing authoritative advice on complex technical cases.
- Interpret and apply Council Tax legislation, case law and wider legal principles to support consistent operational decision making.
- Support litigation by preparing and presenting cases before the Valuation Tribunal and assisting in the preparation of appeals to High Court and higher where required.
- Undertake horizon scanning activities to identify issues, assessing potential impacts and developing appropriate mitigation strategies.
- Build effective working relationships with operational leaders and stakeholders to support the delivery of accurate, consistent and customer focused outcomes.
- Contribute specialist Council Tax expertise to wider business improvement, transformation and change initiatives.
- Lead the development, review and maintenance of technical guidance and instructions for the Council Tax Unit.
- Design and deliver technical learning that strengthen technical knowledge and promote consistency.
- Coach, mentor and support colleagues, helping to develop capability and improve quality across the Unit.
Person specification
We are looking for an experienced Council Tax valuation professional with the technical credibility to provide authoritative advice on complex valuation matters. You will be confident in applying legislation, case law and professional judgement to support sound decision-making and consistent valuation practice.
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You will be an effective communicator with the ability to influence others, build strong professional relationships and share specialist knowledge to support the development of colleagues and the wider Council Tax Unit.
Essential Requirements
- MRICS / FRICS or IRRV (Hons) in the valuation or real estate pathway.
- Advanced technical expertise in Council Tax valuation and associated legislation with the credibility to provide authoritative advice and guidance on complex matters.
- Significant experience of Council Tax valuation with the ability to interpret and apply legislation, case law and wider legal principles to complex circumstances.
- Experience of providing technical leadership, sharing specialist knowledge and supporting colleagues to build capability and promote consistent valuation practice.
- Strong analytical skills with the ability to evaluate complex evidence and reach sound, balanced and well-reasoned technical conclusions.
- Excellent written and verbal communication skills, with the ability to explain complex technical matters clearly and confidently to a range of audiences.
- Strong stakeholder management and influencing skills, with the ability to build effective working relationships.
Licences
A full UK Driving Licence is essential to this role. This role requires regular travel to inspect specialist sites. Surveyors are also required to transport PPE and surveying equipment to and from sites. A full UK driving licence is considered necessary for this role. However, if you are disabled within the meaning of the Equality Act 2010 and do not hold a full driving licence, please contact the vacancy holder. We will discuss your circumstances with you and consider whether any reasonable adjustments or alternative arrangements can be made to enable you to undertake the role. Please contact vacancy holder before you start/submit your application with your details to discuss this further.
Qualifications
Full RICS Professional membership (MRICS or FRICS) or IRRV
Memberships
Full RICS Professional membership (MRICS or FRICS) or IRRV
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
Technical skills
We'll assess you against these technical skills during the selection process:
You will be asked 2 technical questions at interview to assess your professional knowledge and experience of Council Tax.
Salary
Alongside your salary of £59,342, HM Revenue and Customs contributes £17,191 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Benefits
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
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Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
How To Apply
If you can meet our person requirements above, we are keen to hear from you.
To apply for this post, you must complete an online application with the following:
- A CV setting out your Job History, Full Qualifications, Previous skills and experiences.
- A Personal Statement (maximum 750 words), please outline your suitability for the role. Please pay particular attention to the ‘Essential Requirements’ and ‘Person Specification’ outlined in the advert when providing your answer.
Application timeline
Sift: 5th & 6th October 2026
Please note these dates are provisional and may be subject to change.
We will assess you on your CV and Personal Statement.
Should a large number of applications be received, an initial sift may be conducted using the lead criteria:
Advanced technical expertise in Council Tax valuation and associated legislation with the credibility to provide authoritative advice and guidance on complex matters.
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.
Interviews - 20th & 21st October 2026
Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview.
Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview.
We will assess you on the Behaviours listed in the job description, Strengths, Presentation and Technical questions.
At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.
Presentation
You will also be required to conduct a 5-minute presentation.
Information on the presentation topic will be provided to you if you are shortlisted for interview.
Technical
You will be asked technical questions at interview.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you.
If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: resourcingteamvo@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – 481109 & vacancy closing date 01 October 2026’.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your
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