Cottey Career Services
Chellie Club and Spirit Shop Manager (Part-Time)
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Chellie Club and Spirit Shop Manager
Date: July 2026
FLSA Status: Non-Exempt
Employment Type: Part-Time
Reports to: Director of Dining Services
Job Summary
Under general supervision of the Director of Dining Services, performs a variety of administrative duties requiring a knowledge of organizational procedures and policies; oversees student workers; oversees daily operations of campus café and spirit shop and ensures compliance with state codes.
Duties And Responsibilities
- Receives and prepares orders, provides excellent customer service, and handles sales transactions for the Chellie Club.
- Oversees the daily operations of the Spirit Shop, including customer service, merchandising, inventory management, point-of-sale operations, and ensuring an attractive, well-stocked retail environment.
- Supervises, schedules, trains, and evaluates student employees working in both the Chellie Club and Spirit Shop, fostering a positive customer service culture while providing mentorship and ensuring adherence to college policies and operational procedures.
- Answers calls, responds to customer inquiries, and provides information regarding Chellie Club and Spirit Shop operations.
- Maintains files and records including payroll/work records, billing, sales deposits, sales tax reporting, and other financial documentation.
- Prepares, edits, and proofreads menus, signage, promotional materials, and other communications; ensures pricing and product information are accurate within the point-of-sale systems.
- Oversees inventory management, purchasing, receiving, pricing, and ordering for both the Chellie Club and Spirit Shop.
- Develops and maintains attractive merchandise displays and seasonal product offerings in the Spirit Shop to enhance the customer experience and support campus events.
- Oversees scheduling of events, responds to customer reservations and requests, and coordinates special orders and functions.
- Works closely with the Director and Assistant Director of Dining Services and other campus departments to support campus events and the successful operation of the Chellie Club and Spirit Shop.
- Oversees departmental scheduling and budget; processes payments and reconciles financial transactions in coordination with the Business Office.
- Monitors sanitation processes in the Chellie Club to ensure compliance with Missouri Health and Food Code regulations. Updates procedures and oversees staff training in proper sanitation and food safety practices.
- Assists in developing promotions, marketing initiatives, and customer engagement activities that increase visibility and sales for both the Chellie Club and Spirit Shop.
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Knowledge, Skills And Abilities
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- Knowledge of grammar, spelling, and punctuation; basic mathematics; modern office methods, procedures, equipment, and filing systems; computer literacy; business letter and report-writing techniques; proofreading, record-keeping principles and procedures; and receptionist and telephone techniques; basic knowledge of safety and sanitation regulations. Knowledge of Microsoft Office Programs.
- Following oral and written instructions; working effectively with others; learning rapidly; learning, interpreting, and applying organizational policies; communicating tactfully and effectively in both oral and written form; working independently in the absence of supervision; compiling and maintaining records and files; composing correspondence independently.
- Ability to identify administrative issues and assist in solving identified issues; meet multiple deadlines; coordinate training programs; monitor and assist in correcting performance issues with staff; function as an administrative link between and among departments.
Credentials And Experience
- High school graduate with coursework in business practices
- Three years of responsible supervisory and administrative experience.
Location: Campus - MO - 1000 W Austin Blvd
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