Lloyds Banking Group
Chief AI Engineer
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Chief AI Engineer
Salary: £137,848 - £189,541
Location(s): London or Manchester
Hours: Full-time
Working Pattern: Hybrid (minimum 40% in office)
What you'll be doing
As a senior leader in our Conversational AI team, you'll shape the future of how millions of customers interact with the bank. Drawing on your deep expertise in AI and conversational technologies, you'll design and deliver scalable, reusable architectures that enable high-volume customer engagement while leveraging the latest advancements in AI.
- Define the technical direction across multiple products, ensuring solutions align with our platform strategy, enterprise architecture principles, engineering standards, and responsible AI commitments.
- Act as the leading technical authority for complex AI engineering challenges, guiding architecture decisions, reviewing solution designs, and influencing implementation approaches across multiple teams.
- Translate strategic priorities into an ambitious Conversational AI roadmap, demonstrating the art of the possible and helping shape the next generation of customer experiences.
- Build capability and create an environment where talented engineers can thrive. Coach and develop a high-performing team of AI Engineers, bringing together expertise in engineering, data science, and architecture to solve complex problems at scale.
- Lead the development of reusable AI capabilities and platforms that can be leveraged across the Group, maximizing value and accelerating innovation.
- Evaluate new technologies, identify high-potential use cases, and help ensure the organization remains at the leading edge of Conversational AI innovation through applied research, experimentation, and prototyping.
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Why join us?
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
What we're looking for?
- Recognised expertise in GenAI and Agentic AI technology, with experience of creating novel solutions to real-world problems and successfully delivering AI systems to production.
- Strong experience in NLP technologies such as generative AI, AI agents, chatbots, language models, transformers, vector stores, and search algorithms.
- Experience in building and extending full conversational AI architecture from front-end experience through AI services to back-end system integrations.
- Experience in understanding and applying ethical AI standards.
- Ability to communicate technical concepts simply to senior leaders and partner teams.
- Experience of working in a regulated environment and managing reliability, security, safety, and explainability risks.
- Line management experience in coaching various levels of technical staff.
- A relentless passion to learn more about AI and its real-world applications at scale.
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognize that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
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This is a place for you:
Our ambition is to be the leading UK business for diversity, equity, and inclusion supporting our customers, colleagues, and communities, and we're committed to creating an environment in which everyone can thrive, learn, and develop.
- We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
- We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location, and working patterns.
- As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health, or neurodivergent condition through the Disability Confident Scheme.
- We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today.
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