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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Located in the vibrant heart of East London, Hyatt Place London City East is a contemporary lifestyle hotel offering modern accommodation, exceptional guest experiences and a dynamic food and beverage offering. Situated moments from Shoreditch, Brick Lane and the City of London, the hotel attracts a diverse mix of corporate, leisure and international travellers, creating an exciting and fast-paced environment for hospitality professionals.
Brand Description
Hyatt Place is a globally recognised hospitality brand designed for today's modern traveller. Combining intuitive service, contemporary design and flexible spaces, Hyatt Place delivers a seamless experience for business and leisure guests alike. As part of Hyatt Hotels Corporation, the brand offers world-class standards, exceptional career opportunities, and a people-first culture.
Our Benefits
You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An extra day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
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A DAY IN THE LIFE OF MAINTENANCE MANAGER AT OUR HOTEL
- Take charge of maintaining our hotel’s high standards, ensuring every guest space, facility, and behind-the-scenes area operates flawlessly and looks pristine
- Lead and inspire the maintenance team, cultivating a proactive and hands-on approach to repairs, upgrades, and day-to-day operations that support a smooth guest experience
- Design and oversee a preventative maintenance programme, extending the life of equipment and facilities to avoid unexpected interruptions and keep everything running like clockwork
- Collaborate with other departments to anticipate and swiftly address maintenance needs, from emergency repairs to room upgrades, delivering a reliable and safe environment for guests and staff alike
- Manage the department budget with a keen eye on cost-effective solutions, tracking expenses, negotiating supplier contracts, and prioritising repairs and renovations
- Conduct regular inspections of the hotel, keeping your finger on the pulse of each room, common area, and facility to ensure safety, compliance, and aesthetic standards
- Foster a culture of continuous improvement within the team, implementing best practices and encouraging skill development for efficient, high-quality service
- Keep up-to-date with the latest tools, technology, and maintenance techniques to bring fresh ideas and innovations to the property, enhancing both function and form
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What We Need From You
- Solid experience in a maintenance or engineering management role, ideally within hospitality or a similar setting
- Expertise in HVAC, electrical, plumbing, and general building maintenance, with a proactive approach to problem-solving
- Strong leadership skills, with a track record of building motivated, efficient teams that deliver quality results
- Financial acumen to manage budgets and negotiate contracts without compromising on quality or guest satisfaction
- Organisational and multitasking abilities to juggle a range of responsibilities and respond quickly to urgent issues
- Flexibility to respond to urgent repairs, including availability for occasional evenings, weekends, and on-call duties
- A passion for maintaining a safe, well-functioning environment that enhances the guest experience
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
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