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Chief Experience Officer – Events & Experiences
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CHIEF EXPERIENCE OFFICER – EVENTS & EXPERIENCES
Confidential C-suite appointment
London | Full-time | Predominantly on-site
Luxury Executive is conducting a confidential search on behalf of an iconic London private members’ club and cultural destination.
This is a genuine C-suite appointment for an established events, experiential or cultural leader—or an exceptional Global Director or Vice-President ready to take the next step into enterprise leadership.
It is not a conventional Head of Events position.
The successful executive will join the senior leadership team and work directly with the founder and CEO to shape the identity, cultural relevance, membership community and long-term experience of an extraordinary London destination.
THE OPPORTUNITY
The Chief Experience Officer – Events & Experiences will create the cultural and experiential proposition that makes the venue relevant, distinctive and commercially compelling. This executive will define what the institution stands for, who it brings together and why members return.
They will bring together world-class events production, cultural programming, community, partnerships, creative direction, brand experience and luxury service under one coherent vision. This requires more than creative ideas. The successful person must be able to build the strategy, secure internal support, lead substantial teams and budgets, attract exceptional collaborators and take accountability for delivery.
THE C-SUITE MANDATE
As a member of the executive leadership team, the Chief Experience Officer will:
- Define and own the organisation’s long-term events, experience and cultural-programming strategy.
- Establish a distinctive creative and cultural identity capable of positioning the venue as a leading London destination.
- Create a year-round calendar of signature events, performances, collaborations, intimate experiences and member rituals.
- Personally lead major events and experiences from initial concept through creative development, production and operational delivery.
- Take executive accountability for budgets, teams, agencies, suppliers, partners, risk and show-day execution.
- Build an engaged and enduring membership community, rather than simply attracting audiences to individual events.
- Develop relationships with artists, musicians, cultural figures, luxury brands, wellness partners, creative collaborators and influential communities.
- Identify and secure cultural, commercial and brand partnerships that strengthen the proposition.
- Shape the creative direction across spaces, seasonal installations, styling, uniforms, wayfinding, collateral and member-facing touchpoints.
- Establish clear brand and experience standards covering service philosophy, tone of voice, storytelling and member experience.
- Work across marketing, membership, operations, food and beverage, people and communications.
- Translate the creative proposition into service rituals, operational behaviours and repeatable standards.
- Build the internal capability, team structure and external partner network required to deliver the vision.
- Advise and challenge the founder, CEO and executive team with confidence, judgement and commercial discipline.
- Connect cultural relevance and creative ambition with membership growth, retention, partnerships and long-term commercial value.
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THE LEADERSHIP PROFILE
We are interested in current C-suite executives and senior leaders operating at Global Director, Vice-President, Managing Director, Executive Creative Director, Chief Officer or founder level. Potential current titles may include:
- Global Director, Events & Experiences
- Global Head of Events & Experiences
- Vice-President, Global Events
- Director of Global Events
- Director of Brand Events & Experiences
- Director of Brand Experience
- Director of Experiential Marketing
- Executive Creative Director – Live Experiences
- Global Creative Director
- Chief Experience Officer
- Chief Brand Officer
- Chief Creative Officer
- Founder or Managing Director of an events or experiential business
The exact title matters less than the scale of leadership and evidence of delivery.
EXPERIENCE REQUIRED
Candidates should demonstrate:
- Substantial senior leadership experience across global events, experiential marketing, cultural programming or brand experiences.
- A record of creating and producing significant, culturally relevant live experiences.
- Direct accountability for events from initial strategy and concept through to production and delivery.
- Experience leading meaningful budgets, internal teams, external agencies, suppliers and multidisciplinary stakeholders.
- The ability to build a recurring programme rather than a collection of disconnected events.
- Strong relationships across culture, entertainment, fashion, luxury, hospitality, media or the arts.
- Experience working with founders, CEOs, boards or executive leadership teams.
- An understanding of luxury service and the expectations of discerning international audiences.
- The ability to balance creative ambition with commercial, operational and reputational responsibility.
- Evidence of developing audiences, communities or membership engagement.
- A distinctive and informed point of view on contemporary London culture.
- Outstanding communication, storytelling, influencing and presentation skills.
- The leadership maturity to move beyond functional events delivery and take responsibility for an organisation-wide experience.
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RELEVANT SECTORS
We welcome senior candidates from:
- Luxury fashion, beauty, jewellery and lifestyle brands
- Global events and experiential agencies
- Music, entertainment, festivals and iconic venues
- Private members’ clubs and lifestyle hospitality
- Cultural institutions, museums, galleries and the arts
- Media, editorial and creator platforms
- Premium automotive, technology and consumer brands
- Founder-led events, production or creative businesses
A strong personal profile or cultural network may be valuable, but visibility alone will not be sufficient. Candidates must demonstrate leadership scale, production authority and the ability to build a permanent organisation around their vision.
WHY CONSIDER THIS APPOINTMENT?
This is an opportunity to move beyond delivering experiences for individual brands or campaigns and take ownership of an entire institution.
The successful executive will have the platform, authority and resources to create a recognised cultural programme, build an influential membership community and shape the next chapter of an iconic London destination.
For the right Global Director or Vice-President, this represents a genuine step into the C-suite.
For an existing C-suite executive or founder, it offers the opportunity to create something culturally significant and enduring.
HOW TO APPLY
Please submit your CV via linkedin or email at info@luxuryexecutive.com together with a concise summary of one significant event, cultural programme or experience that you personally shaped and delivered.
Your application should make clear:
- What you personally conceived and owned.
- The scale of the production, budget and team.
- The audience, partners or talent involved.
- The commercial or cultural impact achieved.
- Why you are interested in moving into a permanent, founder-led C-suite appointment.
All applications and conversations will be handled in the strictest confidence.
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