JPMorgan Chase & Co.
Chief of Staff, Product Management (Lead Technical Program Manager)
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Lead Technical Program Manager - Chief of Staff within Product Management, Business Enablement and Transformation (BET)
As a Lead Technical Program Manager - Chief of Staff within Product Management Business Enablement and Transformation (BET), you are a trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, providing wide ranging perspectives, and sharing thematic feedback.
Job Responsibilities
- A trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, providing wide ranging perspectives, and sharing thematic feedback.
- Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.
- In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
- Corporate function partnership (primarily HR, Finance & Business Management), and preparing necessary communications into the organization.
- Ownership of resource management, tracking HC and financials to budget and maintaining organizational hygiene in respect to firmwide guidance.
- Create, improve and maintain cadenced processes to ensure successful and consistent execution of deliverables. Eliminate toil where opportunity arises.
- Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions.
- In partnership with HR, run talent management sessions and promotion radar reviews.
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Required qualifications, skills, and capabilities
- 6+ years of experience in program/project/technology management, consulting, operations, or a combination of these.
- Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders.
- Strong in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence.
- Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
- Ability to establish and build strong relationships and partnerships across cross-functional teams.
- Ability to influence, organize, and direct people across various seniorities, teams, and departments.
- Commitment to diversity, ethical, accountable, and transparent leadership.
- Desire to take on increasing management responsibility and project/program ownership.
- Strong data analysis and presentation skills with proficiency in MS Excel and PowerPoint.
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About J.P. Morgan
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers, and employees up for success.
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