This role advises and facilitates the Chief Technology and Innovation Officer in all activities that deliver against Tech & Innovation priorities including:

• With the Chief Technology and Innovation Officer, maintain the operational rhythm of the function, ensuring alignment with our strategic direction and operational objectives
• Act as an advisor and trusted confidant for the Chief Technology and Innovation Officer and the wider executive team
• Role model and champion the adoption of digital workflows and modern ways of working, including the use of AI-enabled tools where appropriate, to improve pace, efficiency and collaboration across the function.
• Provide support to the Chief Technology and Innovation Officer in the preparation and writing of critical Board papers and other key stakeholder communications – including the preparation of speeches and briefing material
• Drive and coordinate critical projects, initiatives, and cross-functional work ensuring progress towards operating and business development activities
• Ensure the effectiveness of the Tech & Innovation executive, building a cohesive and effective executive team that in turn, builds trust across the organisation
• Manage key governance architecture, define and deliver meeting structure, cadence and agendas for the Tech & Innovation executive
• Utilise knowledge and understanding of operational policies and procedures to create, compose and edit executive documentation
• Organise incoming requests / tasks, handle what you can, delegate and coordinate responses in other circumstances – where necessary advise the CTIO and executive on approach and actions to take
• Research, gather and compile data and information to create insight for the Tech & Innovation executive
• Capture, prioritise, and interpret extremely high volumes of information, arriving across multiple channels
• Lead on the messaging and coordination of material for internal meetings including monthly meetings, and quarterly offsites
• Lead on the collation of papers for governance committees, acting as a filter and working with the team on submissions, to maximise the impact of discussions
• Act as a central point of liaison with other Business Units, Functions and external stakeholders to ensure shared understanding and expectations in addition to solving challenges
• Develop the content and key messages for external events, coordinating with Corporate Affairs and SMEs where relevant, to ensure the Chief Technology and Innovation Officer is fully prepared
• Ensure complaints are managed and resolved in a timely way

About You

• Understands the Tech & Innovation function and the energy sector in terms of structure, regulatory environment and the short- and long-term issues affecting the industry
• Has a continuous improvement mindset – operating and behaving in a way in line with our Tech & Innovation principles
• Ability to apply an understanding of the operational and commercial challenges facing the business to support critical decision making
• A strong track record of delivery, performance and continuous improvement is essential, given the multi-faceted and challenging nature of this role
• Strong networking, stakeholder management and influencing skills, demonstrated through a track record in current or previous roles
• Excellent written and communication skills, ability to structure key messages
• Pragmatic self-starter, strong critical reasoning skills, problem solving and big picture thinking
• Openness and flexibility to change, the ability to work to tight deadlines, and comfortable with ambiguity
• Strategic mindset with the ability to join the dots, connecting ideas and individuals to promote the overarching objectives of Tech & Innovation
• Ability to build and execute short-and long-term business plans and strategies
• Ability to think in a structured way and sift through complexity to create clarity

Rewards

Alongside a competitive base salary, you'll benefit from a standout reward package - including a company car or allowance, up to 40% performance bonus, and a generous pension scheme with double-matched contributions up to 6% of your salary. You'll also have access to flexible holiday, wellbeing and family support, and matched charitable giving - so you can perform at your best, in and out of work.

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.