Department for Work and Pensions (DWP)
Chief of Staff to the Chief Security Officer
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Blackpool, Birmingham, Leeds, Manchester, Cardiff, Glasgow, Newcastle-upon-Tyne, Sheffield.
Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027.
For candidates requesting to work in Blackpool Peel Park, please note these roles will initially be based at Blackpool Peel Park and will then move to Blackpool Fylde View by April 2027
For candidates requesting to work in Sheffield Hartshead Square, these roles will initially be based at Hartshead Square and then move to 1 West Bar by early 2028
Job Summary
The Chief Security Officer has one of the most significant security roles in the UK. DWP touches the lives of more than 20 million people and is responsible for circa £300bn of annual welfare spend. The department employs around 90,000 FTEs and operates from over 750 physical locations.
Working to the Finance Director General, the Chief Security Officer sits on the Finance Group Executive Team with overall responsibility for identifying DWP’s key security and data protection risks and setting relevant policies and standards across the organisation to deliver balanced and appropriate security controls. This enables the business to deliver the pension and benefits system to some of the most vulnerable people in UK society.
We are seeking a Chief of Staff to support the Chief Security Officer.
Job Description
This is a high-profile, fast-paced opportunity, offering significant exposure to senior leadership and strategic decision-making at a pivotal point for the organisation. The postholder will work at the heart of the security leadership function, helping to shape the future operating model and strategic direction as well as ensuring continuity.
The postholder will be expected to operate with confidence and credibility, contributing actively to Senior Leadership Team discussions, providing insight, challenge and perspective, and supporting the CSO in navigating complex, system-wide issues.
Key Responsibilities:
Strategic support
- Develop and maintain a deep understanding of the CSO's remit, priorities, risks and stakeholder landscape.
- Provide strategic advice, challenge and support to aid informed decision-making.
- Identify emerging issues, risks and opportunities and ensure the CSO has clear visibility of matters requiring attention.
- Support the development and delivery of security strategy, governance and organisational priorities.
Executive briefing and communications
- Lead the development of briefing packs, submissions and other materials to support ministerial, Permanent Secretary and senior stakeholder engagement.
- Ensure the CSO is appropriately prepared for meetings, boards, visits and external engagements.
- Coordinate clear and consistent messaging across Security and Data Protection and wider departmental stakeholders.
Governance and leadership support
- Support the effective operation of senior governance forums and leadership meetings.
- Attend senior meetings and boards on behalf of, or alongside, the CSO, capturing key decisions, risks and actions.
- Monitor progress against agreed actions and ensure effective follow-through across the organisation.
- Assist the CSO in driving performance, accountability and delivery across the Security and Data Protection function.
Coordination and stakeholder management
- Act as a central point of coordination between the CSO, Senior Leadership Team and key stakeholders.
- Build and maintain effective relationships across DWP, wider government and external partners.
- Coordinate cross-functional activity, ensuring delivery remains aligned with strategic priorities.
- Support engagement with senior leaders, directors, deputy directors and corporate partners.
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Risk, insight and continuous improvement
- Provide oversight of strategic risks, dependencies and organisational priorities.
- Analyse complex information from multiple sources and present clear recommendations to support executive decision-making.
- Identify opportunities to improve governance, reporting, communication and operational effectiveness.
- Support the development of management information, reporting and assurance products for senior audiences.
Person specification
Essential Criteria
You will be able to demonstrate:
- Excellent written and verbal communication skills, including producing high-quality material for senior leaders.
- Knowledge and experience of security, including an understanding of governance, risk, assurance and the wider security landscape.
- Strong strategic thinking and sound judgement when dealing with complex and sensitive issues.
- The ability to analyse complex information and translate it into clear advice and recommendations.
- Experience of working effectively with senior stakeholders and influencing across organisational boundaries.
- Strong organisational skills, with the ability to manage competing priorities and deliver at pace.
- Experience of working in a governance, policy, corporate strategy, private office or business management environment.
Please note this role may include travelling and occasional overnight stays.
Developed Vetting (DV) clearance; candidates without must be willing to undergo security vetting.
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Communicating and Influencing
- Working Together
- Delivering at Pace
Benefits
Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
DWP have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
- Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro-rata for part-time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
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Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Stage 1 – Application and Sift
As part of the application process, you will be required to submit:
- A completed application form, including your employment history, education, professional qualifications and relevant achievements.
- A CV and a personal statement of a maximum 750 words demonstrating how you meet the criteria. The sift panel will assess your application against the criteria, using the information provided in your employment history and personal statement.
- You are also requested to provide a 250-word statement at application for the lead Behaviour, "Seeing the Big Picture".
Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Seeing the Big Picture. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Stage 2 - Interview 1
During the interview you will be assessed against the following:
- Behaviour Questions:
- Seeing The Big Picture
- Communicating and Influencing
- Working Together
- Delivering at Pace
- Strength Based Questions:
- A series of strength-based questions designed to explore what you enjoy doing, how you naturally approach situations and where you are most likely to perform at your best.
If you meet the minimum pass mark following the Interview 1 you will be invited to a second interview.
Stage 3 – Interview 2
If you meet the minimum pass mark for interview 1 you will be invited to a second and final interview which will be an experience-based interview.
During Interview 2 you will be assessed against experience as outlined in the essential criteria relating to:
- Experience of working effectively with senior stakeholders and influencing across organisational boundaries.
Further Information
- At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
- Find out more about working for DWP on the DWP Careers Hub.
- A reserve list may be held for a period of 6 months from which further appointments can be made.
Accessibility and Adjustments
- We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
- If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Civil Service Principles
- The Civil Service values honesty and integrity and expects all candidates to abide by these principles.
Contact point for applicants
Job Contact:
- Name: Nicola Storer
- Email: NICOLA.STORER@DWP.GOV.UK
Recruitment team:
Important Information
- Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles.
- If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
- If you are not satisfied with the response you receive from the Department, you
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