Chief of Staff & Transformation Director

We're Looking For Someone Who Has

• Experience operating as a Chief of Staff, Transformation Director, Strategy Director, PMO Leader or senior transformation professional.
• Worked closely with CEOs, Executive Leadership Teams and Board-level stakeholders.
• Successfully led or overseen multiple programmes and transformation initiatives simultaneously.
• A proven track record of delivering change, influencing senior stakeholders and driving action without relying on hierarchy.
• Experience operating in complex, multi-site organisations undergoing significant change.
• The ability to move effortlessly between strategic thinking and practical execution.

Benefits Package

Receive a benefits package that reflects your leadership and impact

At senior level, we recognise the scale of your leadership and the impact you have across the business. That’s why we offer a comprehensive and competitive package designed to support you and your family, while enabling you to perform at your best and continue to grow.

• Time to recharge: 25 days’ annual leave plus bank holidays, giving you the space to maintain balance and sustain performance.
• Supporting you on the move: £6,000 car allowance (role dependent) to support travel where required.
• Rewarding your impact: Opportunity to earn up to 10% annual bonus, aligned to business performance and your contribution.
• Healthcare for you and your family: Private medical cover for your family, offering reassurance and quick access to treatment when it matters most.
• Planning for your future: 4% matched pension contribution to help build long-term financial security.
• Enhanced peace of mind: Life assurance cover at 4x your salary to provide additional protection for your loved ones.
• Everyday savings and perks: Access to MyStaffShop, our employee rewards platform, with savings across high street and online retailers.
• Support when you need it: 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Supporting your growth as a leader: Ongoing leadership development and long-term career progression opportunities within a national organisation.
• Additional wellbeing benefits: Including eyecare support, flu jab reimbursement and lifestyle discounts.
• Making work easier: Free on-site parking available at most of our locations.

Why Life Services Group

Life Services Group exists to help every family in Britain navigate the hardest moments of life. We bring together trusted names across funeral services, crematoria and cemeteries, legal services, direct cremation and wills, including Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill, so families can get more of the support they need in one place.

Our ambition is to support one in three families across the UK as they plan for, navigate and deal with death. We want to set a new standard for care, service and simplicity across the sector.

Death is part of life, and being there for families when it matters is what we do. That means making difficult moments feel more supported, more straightforward and more human.

We are building a modern group that supports families at every stage, from planning ahead with wills and funeral plans, to arranging a funeral, cremation or burial, and managing probate afterwards. This is a defining moment for our business. With stronger foundations, clearer strategy and real momentum, we can change end-of-life care for the better. We are modernising how we work, investing in our colleagues and technology, and helping more families than any one brand could alone.

Wherever you work in Life Services Group, in one of our local teams, specialist brands or group functions, you’ll be part of work with meaningful purpose. You will help families through some of life’s hardest and most important moments.

Across all our brands, we want colleagues to grow with us through better training, stronger support, modern tools and clearer opportunities to build skills and confidence. You’ll be part of teams who care deeply about what they do, look out for each other and take pride in doing work that matters.

You will also help shape the future of end-of-life care. That means making support simpler, more connected and more human for families, while each brand keeps the identity, expertise and community connection people already know and trust.

If you want a career with meaningful purpose, room to grow with us and the chance to shape the future, find your Life’s work.

FCA Statement

Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

Equality, Diversity and Inclusion Statement

Our vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.

We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.