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Chief of Staff – The Drayton London
About The Drayton
We beautifully restore period mansions across London (and Bristol) to create the perfect home for ambitious businesses. Think Georgian grandeur, inspirational design, exceptional hospitality, and a genuine community feel — not another bland serviced office.
We are a small, founder-led, predominantly female team passionate about redefining what flexible office space and a members’ club can be. Our Heads of House deliver a true 5-star concierge experience, and our members stay for the service, the community, and the sense of place.
The Role
We are looking for a Chief of Staff to work closely with the Founder and senior leadership team as we continue to grow. This is a high-impact, hands-on role for someone who thrives in a fast-moving, entrepreneurial environment and wants real ownership.
You will act as a force multiplier for the leadership team — bringing clarity, structure, and momentum to strategy, operations, and special projects across the business.
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What you’ll do
- Partner closely with the Founder, MD, and COO to drive priorities, track progress, and ensure decisions turn into action
- Own cross-functional projects (new house openings, operational improvements, process design, special initiatives)
- Improve internal systems, communication, and ways of working so the team can scale without losing the personal touch that defines us
- Act as a trusted sounding board and problem-solver — spotting issues early and helping resolve them
- Support culture, people processes, and the continued development of our high-performing, hospitality-led team
- Occasionally step into operational or member-facing situations when needed (we’re still a lean team)
Who you are
- Highly organised, proactive, and calm under pressure
- Excellent communicator with strong written and verbal skills
- Comfortable operating in ambiguity and wearing multiple hats
- Experience in a Chief of Staff, strategy, operations, or high-growth environment (proptech, hospitality, real estate, or professional services is a plus)
- Genuine interest in design, hospitality, community, and creating outstanding working environments
- Someone who shares our values: high standards, care for people, and a desire to do things differently
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What we offer
- Competitive salary + benefits
- The chance to help shape a growing, founder-led business with a distinctive brand and strong culture
- Beautiful working environments across our London houses
- Direct exposure to the Founder and senior team, with real influence on the company’s direction
If you want to play a central role in building something special rather than managing the status quo, we’d love to hear from you.
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