As a visible, hands-on leader, you will spend significant time across our services, supporting operational teams and providing clear insight and challenge to the CEO and Board.

What You Will Achieve

Success will be measured through tangible improvements in four key areas:

• Commercial: Increased occupancy, revenue and profitability; stronger private-pay admissions; effective cost management.
• People: Greater workforce stability, reduced agency use, improved retention and strong leadership succession.
• Quality and resident experience: Improved regulatory outcomes, safeguarding, care quality and resident and family satisfaction.
• Growth and transformation: Successful integration of acquisitions, delivery of service openings, commissioning, refurbishment and closures where required, and implementation of major operational improvements.

The Leader We Are Looking For

You will be a proven senior operator with significant leadership experience in the private elderly care sector, typically with 5+ years at Board, Managing Director, Group Operations Director or equivalent level.

You Will Demonstrate a Track Record Of

• Leading large, multi-site care operations and geographically dispersed teams – residential, nursing, dementia homes.
• Improving financial and operational performance, including turning around underperforming services.
• Managing occupancy, EBITDA, staffing costs and agency expenditure.
• Delivering organisational change, transformation and acquisition integration.
• Navigating CQC requirements and the wider regulatory environment.
• Developing high-performing Regional Directors, Operations Managers and Home Managers.

Experience across residential, nursing, dementia, extra care or supported living is advantageous, as is knowledge of private-pay and local-authority-funded care markets.

Your Leadership Style

You will be a visible, decisive and inspiring leader who builds accountability, develops talent and brings people with you.

You Will Be

• Commercially astute, with strong financial and P&L capability.
• Uncompromising on care quality, safety and safeguarding.
• Data-driven, resilient and confident in making difficult decisions.
• Engaged across our services, with a hands-on leadership approach.
• Skilled at developing high-performing teams and future leaders.
• Collaborative at Board level, comfortable challenging the status quo and focused on sustainable, long-term performance.

Qualifications

A degree-level qualification in Business, Healthcare Management or a relevant discipline, or equivalent senior-level experience, is desirable. A relevant professional or management qualification is advantageous.

A Nursing qualification (RGN/RMN) is beneficial but not essential. Evidence of ongoing professional and leadership development is expected.

Why Shaw Healthcare?

This is an opportunity to shape the future of Shaw healthcare, influence Group strategy and make a meaningful difference to residents, families and colleagues.

You will work directly with the CEO and Board to:

• Lead and transform a significant operational portfolio.
• Deliver measurable improvements in quality, people and commercial performance.
• Develop the next generation of operational leaders.
• Support sustainable growth through acquisitions, new developments and service expansion.

If you are an accomplished senior care leader who combines commercial discipline, operational excellence and an unwavering commitment to high-quality care, we would like to hear from you.

Join Shaw healthcare and help shape the next chapter of our journey.