Kingston and Richmond NHS Foundation Trust
Chief Pharmacy Technician - ePMA & Digital Services

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This is an excellent opportunity for an experienced Senior Pharmacy Technician
With a passion for digital healthcare, who is looking to take their next career step and join us as a Chief Technician, ePMA.
As part of our established Pharmacy Digital and Informatics Team, you’ll help us maintain, develop and optimise the EPMA system, working with colleagues from across the Trust to improve prescribing and patient safety.
You’ll work with a broad range of people along the way. Supporting colleagues individually and delivering training to larger groups, to contributing to multidisciplinary discussions, digital projects and system developments, you’ll have the opportunity to build relationships across different professions and specialties.
We’re looking for someone who can explain things clearly, find creative ways to make training engaging and isn’t afraid to roll up their sleeves when problems need solving.
Healthcare is becoming increasingly digital, and this role gives you the opportunity to be at the forefront of that change. You’ll expand your specialist skills in EPMA systems, while using your pharmacy knowledge to challenge existing ways of working and help us improve how medicines are prescribed and administered.
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Unlike a lot of digital pharmacy technician roles, you’ll still have the opportunity to retain your operational pharmacy skills in the dispensary, but the majority of your role will focus on our digital medicines systems and supporting the people who use them.
Key Responsibilities
- To help maintain and optimise our Trust Electronic Prescribing and Medicines Administration (EPMA) systems as an integral member of the Pharmacy Digital Team.
- Provide expert training and support to multidisciplinary staff using the Trust Oracle Cerner Millennium EPMA system.
- Working with multidisciplinary teams to design and implement system changes to promote safe prescribing in line with Trust clinical guidelines.
- Work in collaboration with the wider Trust Digital Teams on projects, system upgrades and configuration and regression testing.
- Design, build and implement prescribing protocols, order sets and clinical decision support tools in line with Trust guidelines.
- Contribute to medication safety initiatives through system design, audit and continuous quality improvement.
About Us
Kingston & Richmond NHS Foundation Trust Pharmacy Department provides a high quality, professional pharmacy service and has a strong track record in delivery quality and innovative services. Both the Pharmacy Department and the Trust have a long-standing reputation for being a friendly, rewarding and compassionate place to work.


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We work closely with colleagues across the wider multidisciplinary team, so you won’t be tucked away behind a computer working on ePMA in isolation. You’ll get to know people across different professions and specialties and become someone colleagues turn to when they need help navigating our digital systems.
As this is a role that sits between pharmacy, people and digital, there’s a real opportunity to learn. You’ll be surrounded by experienced pharmacy colleagues while also building relationships with teams across the Trust, giving you exposure to areas you might not ordinarily encounter in a traditional pharmacy technician role.
We want you to feel comfortable asking questions, sharing ideas and challenging the way we do things. If you spot something that could work better, we want to hear about it.
Contact Information
For further details / informal visits contact:
- Name: Annette Nicholson
- Job title: Principal Pharmacist
- Email address: annette.nicolson1@nhs.net
- Telephone number: 020 8934 2090
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