Chief Revenue Officer

Sales & customer growth

• Own performance across new business, retention and expansion.
• Build a repeatable sales approach with clear ICPs, segmentation and sales processes.
• Improve pipeline coverage, conversion, sales velocity, GRR and NRR.
• Build a clearer understanding of sales cycles and commercial productivity as the business grows.
• Stay involved in our largest and most strategic opportunities.
• Reduce day-to-day reliance on the founders while keeping them involved in the relationships and opportunities where their involvement matters most.

Commercial organisation

• Build the commercial organisation givestar needs for its next stage of growth.
• Hire, coach and develop commercial leaders and teams.
• Put clear targets, incentives, accountability and performance expectations in place.
• Bring more structure and consistency to the commercial function without losing the pace and entrepreneurial approach that helped givestar grow.
• Play an active role in shaping how we work and lead as the company grows.

Revenue operations

• Own forecasting, pipeline management, CRM standards and commercial reporting.
• Put in place a clear weekly, monthly and quarterly rhythm for reviewing commercial performance.
• Improve forecasting so the leadership team and Board have a reliable view of performance, risks and opportunities.
• Build the commercial data and reporting needed to support planning and investment decisions.

Growth channels

• Bring sales, partnerships and demand generation together as one revenue strategy.
• Develop repeatable ways to acquire customers and grow revenue across products, customer segments and geographies.
• Work closely with Product, Marketing, Finance and the founders to make sure commercial priorities support the wider company strategy.
• Understand which channels are working and where givestar should focus as it grows.

What we're looking for

• Experience scaling a revenue function in a high-growth technology business at a comparable stage.
• Experience helping a commercial organisation move from a relatively founder-led approach to one with greater structure, ownership and predictability.
• Experience working through the journey from Series A towards Series B and an understanding of how a revenue organisation needs to develop as a business grows.
• A track record of owning and delivering ambitious revenue targets across both new business and existing customers.
• Experience hiring, coaching and developing commercial teams.
• Strong analytical skills and experience with forecasting, pipeline management and commercial performance.
• The ability to think strategically while still getting involved in major deals and problems when needed.
• Experience working in a fast-moving, entrepreneurial environment where processes are still developing and not every answer is obvious.
• A collaborative and accountable approach, with experience working closely with active founders.

It would be great if you also have

• Experience scaling a business through the $5m to $20m+ revenue stage.
• Experience working in a VC-backed scale-up.
• Commercial experience across both the UK and US.
• Experience building partnership or channel-led revenue.
• Experience overseeing demand generation or commercial marketing.

Why givestar?

givestar is at a really interesting point in its growth. There's already a product in market, a large and growing community using it, and plenty still to build.

For our Chief Revenue Officer, this is an opportunity to build on what's already working and shape the revenue organisation for the next stage. You'll work closely with the founders and leadership team, help shape how we grow across the UK and US, and build a commercial function that can develop with the business.

If you're looking for a CRO role where you can combine commercial strategy with hands-on leadership and play an important part in givestar's next stage of growth, we'd love to hear from you.