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Cumberland Council

Children Advice & Support Service Business Support Administrator - CMB2634e

Carlisle
£28.5k – £29.6k/yr
Posted 1 day ago
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Salary: £28,598 to £29,540 per annum (£18,937 to £19,560 per annum, pro-rata)

Hours: 24.5 per week

Contract: Permanent

Location: Carlisle

About This Opportunity

Cumberland Children Advice & Support Service Business Support Team are looking to recruit an experienced administrator. The multi-agency Children Advice & Support Service, currently based in Carlisle, is the central contact point for initial child safety concerns for members of the public and professionals. The team are well supported, but it is important that applicants are aware of the highly sensitive nature of the work.

Business Support deal with members of the public and professionals, either by phone or email, entering and retrieving accurate information to and from Children’s Services databases as well as supporting other multi-agency tasks. Therefore, the preferred candidate will require excellent communication and ICT skills and the confidence to deal with a wide variety of referrals.

Who We’re Looking For

We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

Reasons to use Rodeo

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Why you're a good match

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We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Ellie Clarkson by email at Ellie.Clarkson@cumberland.gov.uk

Guaranteed Interviews

Role

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role:

  • Those who consider themselves disabled as defined by the Equality Act 2010
  • Those in care or who have left care and are aged 24 and under
  • Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

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Diversity, Inclusion & Adjustments

We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview information

Closing date: Tuesday 25th August 2026

Interview date: Wednesday 9th September 2026

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please Read The Supporting Information

Post Specification

Please also refer to our Careers site to find out more:

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Skills

Administration
Communication
ICT Skills
Data Entry
Information Retrieval
Case Management

Location

Carlisle, England, United Kingdom

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