East Midland Shared Services
Children’s Residential Business Support Officer
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Contract Type: Permanent
Working Hours: 18.5 hours per week, worked flexibly across Monday to Friday (Exact working pattern to be agreed)
Worker Type: Hybrid Worker
Salary: Starting Salary is £26,824 – £27,694 per annum (pro‑rata for part‑time) (Pay award Pending)
Location: Sherwin Road Children’s Residential Home and Mettham Street Children’s Residential Home, Nottingham
Closing date 13th May 2026
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
- You can read more about the different benefits offered to colleagues working for Nottingham City Council here [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/ncc/pages/1004].
About the Role
We’re looking for a Children’s Residential Business Support Officer to join our Children’s Support Services.
This post provides dedicated business support to Sherwin Road and Mettham Street Children’s Residential Homes, working closely with Registered Managers, Assistant Managers, and Children’s Residential Social Care Workers (CRSCWs).
The role provides comprehensive, flexible administrative and operational support, helping to ensure consistent service delivery and positive outcomes for children and young people. You will support the day‑to‑day running of the homes, including:
Financial monitoring and processing
Maintaining accurate records and systems
Organising meetings and producing minutes
Liaising with internal and external professionals
About You
The ideal candidate will have:
Essential Qualifications
GCSEs (or equivalent) in English and Maths
Or relevant experience demonstrating equivalent skills
Essential Experience
Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)
Experience of working in a pressured, confidential environment
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Experience of using financial systems and case management tools
Essential Knowledge
Understanding of business support processes within a local authority setting
Awareness of safeguarding responsibilities and confidentiality within children’s services
Knowledge of UK data protection legislation, including GDPR and the Data Protection Act 2018
Essential Skills and Competencies
Strong communication skills (face‑to‑face, telephone and written)
Excellent minute‑taking and record‑keeping skills
Ability to work under pressure, manage competing priorities and meet deadlines
Problem‑solving skills with a proactive and solution‑focused approach
High levels of discretion when working in sensitive environments
Strong organisational skills and attention to detail
Application Questionnaire - Required
As part of our application process, candidates are required to complete a short application questionnaire.
This is available at the link below:
Children’s Residential Business Support Officer - Application Questionnaire – Fill in form [https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.cloud.microsoft%2Fe%2F5dQqBmsYeX&data=05%7C02%7CMark.Smith3%40nottinghamcity.gov.uk%7Cf6343268538b4089ac2608dea07c3bee%7Caa3611bd13ac47ac820700fb9ea44ede%7C0%7C0%7C639124652605778829%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=9nH%2F4ghly%2BrJNN9JipdzsnVHROURk1lDHYiFbYvBUes%3D&reserved=0]
Your application will only be considered complete if this questionnaire has been received along with your submitted application.
If you are unable to access the link or experience any issues please contact Kevin on the details below.
An enhanced DBS check for regulated activity is required.
You can find the job description for this post here [https://www.nottinghamcity.gov.uk/media/2eaaalhc/7466-childrens-residential-support-officer.pdf]
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information [https://eism-dev3.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/pages/33004] for applicants page.
Get help with your application
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For informal enquiries, please contact to Kevin Bianco
Phone: 0115 876 2738 Email : kevin.bianco@nottinghamcity.gov.uk [kevin.bianco@nottinghamcity.gov.uk]
Closing date 13th May 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support [https://emss.org.uk/support]
By applying to this job, you agree to our Terms & Conditions.
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
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