Marks & Spencer
Christmas Customer Assistant - Fashion Home & Beauty - Milton Keynes
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Customer Assistant - Fashion, Home & Beauty
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
Role Overview
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
Key Responsibilities
- Deliver high-quality customer service in a fast-paced retail environment.
- Utilize digital tools like the Sparks App and in-store devices to enhance the customer experience.
- Maintain efficiency and effectiveness, balancing speed and accuracy under pressure.
- Contribute to a positive store environment by supporting team members and adapting to the needs of the business.
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Requirements
- Passion for fashion and retail.
- Confidence and resilience to thrive in a busy environment.
- Ability to utilize digital tools to enhance customer experience.
- Team player with a positive attitude.
Work Pattern
- Sun: 13:30 - 17:00
- Tues: 17:00 - 21:00
- Fri: 17:00 - 21:00
- Sat: 14:00 - 18:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
About M&S
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
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Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Why Join Us?
- Be part of a business transformation and help introduce innovative, new experiences to the retail world.
- Embrace our digital tools to enhance the customer experience.
- Remain adaptable to the needs of our customers and our retail business.
- Ensure every time is just as special as the next.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
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