Marks & Spencer
Christmas - Customer Assistant - Food - Plymouth
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Job Title: Customer Assistant - Food Section
Schedule:
- Week 1
- Sun: 6:00-12:30
- Wed: 5:00-11:30
- Thurs: 5:00-11:30
- Fri: 5:00-11:30
- Week 2
- Tue: 5:00-11:30
- Wed: 5:00-11:30
- Fri: 5:00-11:30
- Sat: 5:00-11:30
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Role Summary: Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
Key Responsibilities:
- Be a resilient and committed brand ambassador who’s ready to confidently recommend and sell our newest food products to our customers.
- Deliver remarkable service to ensure our customers feel truly valued every time they shop with us.
- Thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- Utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Be flexible and poised to work across various areas of the store, adapting to the changing demands of the retail environment.
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Requirements:
- Passion for M&S Food products and a readiness to roll up sleeves and meet strong customer demand.
- Digital confidence and ability to use in-store and app-based tools.
- Ability to work well within a team and contribute to a positive work environment.
- Flexibility to adapt to various store demands and shifts.
Company Overview: M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. We are revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
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Inclusion and Diversity: Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process.
Why Join Us: We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.
If you are ready to embrace our digital tools to enhance the customer experience and remain adaptable, we want you to help us introduce them to our customers.
Apply Now: Are you ready for it? Take Your Marks and apply today.
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