MRP-Global
Cisco Team Lead - Telephony & Video Conferencing - SC Cleared ONLY
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Cisco Telephony & Videoconferencing Team Lead to join a leading UK brand in Stevenage.
Excellent high rates (Inside IR35), SC Cleared candidates only, 100% onsite & long term contract.
Required Skills
- Advanced hands-on experience with Cisco video conferencing solutions (CMS, Expressways, B2B, MRA).
- Strong knowledge of Cisco video conferencing endpoints (Room, SX, Personal, EQ, Webex, and Board series).
- Experience with room peripherals, including Room Navigators, Barco, and displays.
- Knowledge of video codecs, encryption algorithms, licensing models, and certificates.
- Advanced knowledge of Cisco telephony (CUCM, Unity Connection, Jabber, Cisco SBS, TRP).
- Good understanding of SIP/H.323, security, system administration, and VMware.
- CCNP Voice certification is desirable.
- Strong team management and interpersonal skills.
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Key Responsibilities
- Resolve Level 2 telephony and video conferencing incidents.
- Troubleshoot hardware and application issues.
- Manage customer escalations and coordinate with vendors and L3 teams.
- Participate in telephony and video conferencing projects.
- Provide ad hoc support to operations teams.
- Ensure the stability and health of the telephony and video conferencing infrastructure.
- Lead the local team and facilitate knowledge sharing.
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Only open to candidates who can be onsite in Stevenage 5 days week & who are actively SC cleared.
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