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Civil Enforcement Officer
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Malvern Hills and Wychavon District Councils,
Civil Enforcement Officer
37 hours per week with weekend and Bank Holiday working on a rota basis
Permanent contract - £28,598 - £31,022 per annum (Pay Award Pending)
Wychavon District Council operates a range of parking services in the Wychavon area, as well as providing services to other local district councils. We currently have a vacancy in the team for a Civil Enforcement Officer.
Duties of a Civil Enforcement Officer:
- Issuing penalty charge notices to vehicles parked in contravention of the Traffic Regulation Orders for On-Street locations in the Wychavon district and in the Off-Street car parks.
- Work is completed mainly on foot and will involve moving between sites.
- Patrolling the local areas to maintain good traffic flow.
- Undertake ticket machine checks and assist people in the community to use our facilities.
- Make a difference to the way people can use and access parking spaces.
- Work flexibly on a rota basis, covering a variety of shifts including weekend and bank holiday working.
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About you:
The successful candidate will:
- Have a good standard of education with qualifications in English and Mathematics.
- Be highly motivated with good interpersonal skills and be able to handle sensitive (and sometimes confrontational) situations confidently and calmly in a professional manner.
- Have good communication skills and an ability to work on your own initiative.
- Be able to travel and patrol around the district and outlying villages is essential, and you will need to have access to and use of a vehicle to carry out these patrols (business use insurance for your vehicle will be required).
- Be working outside alone in all weathers and walking for long periods, (seven or more hours per day).
- Need to be able to work on a rota basis and cover a variety of shifts including weekends.
- Be able to undertake other duties as required and provide support to other local areas when needed.
- Have experience in a similar role or in customer service, retail and hospitality.
What we can offer:
Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
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- Excellent pension scheme with employer contributions
- Generous annual leave entitlement with options to purchase additional annual leave
- Committed training programme and development opportunities
- Onsite nursery with 20% staff discount
- Discounted Gym and swim membership
- Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
- Cycle to Work scheme
- Employee Discounts with a range of companies including EE and the Kaarp discount scheme.
To discuss the post or for further information, please call Laura Taylor on 01386 565243
Closing date: Sunday 16 August 2026
Interview date: Friday 28 August 2026
Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
Attached documents
Employee Benefits
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