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Lancashire County Council

Civil Enforcement Officer

Lancaster
£25.9k – £28.2k/yr
Posted about 19 hours ago
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Salary £25,989 - £28,142 Per annum | Permanent, Full Time | 37 hours per week | Pro Rata | Lancaster, Lancashire


Role Overview

The purpose of a Civil Enforcement Officer (CEO) is to contribute towards the management of Lancashire's highway network by ensuring that highway users comply with parking and traffic regulations. CEOs will identify and take appropriate action against those that do not comply, therefore playing a key role in keeping the highway network operating safely and effectively. The key objectives of the role are:

  • Maximise compliance with parking and traffic rules and regulations
  • Identify and take appropriate action against non-compliance
  • Ensure enforcement action is appropriate and accurate
  • Ensure that customers and stakeholders receive the highest standards of service

Duties

A CEO will spend their working day patrolling Lancashire's highway network both on foot and in a Lancashire County Council vehicle, which you may also be required to drive. You will be required to work outside in all-weather conditions as well as working in potentially challenging situations.

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When patrolling the highway, you will use a range of ICT to undertake the role and you will be required to wear a uniform. Full training and a uniform will be provided.

You will also need to have a full driving licence and be able to drive a Lancashire County Council vehicle.


Working Conditions

The post is a full-time position (37 hours per week). Your normal working base will be Burnley Depot. The service operates 7 days a week, so you will be expected to work on a 5 over 7 day working week on a shift/rota basis to ensure suitable enforcement coverage with flexibility in hours of work.


Requirements

Prior to taking up the role, you will be required to go through health screening and an enhanced DBS check. Successful candidates will be required to complete and pass all necessary training and accreditation within 6 months of starting employment.

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Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.


Benefits

In return, Lancashire County Council offers a range of benefits, found on our website here


Job Description and Person Specification

Job Description and Person Specification

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Skills

Parking enforcement
Traffic regulation compliance
Patrolling
Driving
ICT proficiency
Customer service
Communication
Conflict resolution

Location

Lancaster, England, United Kingdom

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