Local Government South East
Civil Enforcement Officer
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CIVIL ENFORCEMENT OFFICER
Location: Eastleigh
Posted: 11 hours ago
Salary: £29,366 per annum- Band 3 (including weekend enhancement)
Closes: 20 September 2026
Website Eastleigh Borough Council
The Role
Car Park Enforcement
Hours: 37 hours per week
Part-time hours or evening and weekend shifts may be considered (pro-rata pay equivalent)
Salary: £29,366 per annum- Band 3 (including weekend enhancement)
Do you want to make a difference?
Here at Eastleigh Borough Council we are committed to making a positive difference for all the residents, businesses and visitors to Eastleigh and we are proud to be delivering on our promise to create sustainable and healthy communities and increase employment and wellbeing opportunities for all.
We are looking for customer-focused people to join our team.
Your Duties
- Patrol car parks throughout the Borough of Eastleigh.
- Assist motorists, ensuring that vehicles are parked in accordance with regulations.
- Issue penalty charge notices to vehicles found in contravention of parking legislation.
The hours of work are within a shift system in the range 8:00am to 8:00pm, which will include some Saturday and Sunday working. We may also consider a fixed work pattern depending on operational needs. On occasions you may work alone but your colleagues will always be nearby. You will be based at our offices in Upper Market Street, Eastleigh and undertake on-foot patrols throughout the town.
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About You
- Self-drive vehicles are supplied for patrolling elsewhere in the Borough; therefore, applicants must be able to drive and feel comfortable driving a small van (when making your application please confirm if you have a driving licence and the type of licence you hold, if applicable).
- Good standard of education with a minimum of 5 GCSEs or equivalent experience.
Desirable Knowledge, Skills And Experience
- Good experience in a customer facing role.
- Excellent inter-personal skills and a proven ability to deal effectively with customers and remain calm in contentious and difficult situations.
- Proven ability to quickly learn new systems, follow procedures and processes and maintain accurate records.
- An understanding of statutory and regulatory requirements and ability to enforce these when required.
- A clear understanding of health and safety procedures.
- Ability to use portable handheld computers for enforcement purposes.
About Us
In return you will be working with a great team in an organisation that is truly committed to a flexible, inclusive and enjoyable work environment. We are passionate about personal and professional development for all staff, offering exceptional conditions of employment as an accredited Living Wage Employer, plus the chance to make a lasting difference to the community of Eastleigh.
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Our Benefits Include
- 24-29 days annual leave (depending on local government continuous service)
- Defined Benefit Pension Scheme
- Places Leisure, Eastleigh – 30% off Full Membership
- Confidential Employee Advice and Support Programme
- Excellent town centre working environment close to public transport links
If you are excited by this opportunity and feel you have the skills, experience and attitude we are looking for we would love to hear from you.
Please include your CV and a supporting statement with your application.
If you would like to arrange an informal discussion about this role, please contact Tom Dunn, Senior Civil Enforcement Officer by emailing tom.dunn@eastleigh.gov.uk
Closing date: 20 September 2026
Interview dates: 24/25 September 2026
To apply for this job please visit jobs.eastleigh.gov.uk.
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