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Claims Adjuster
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LinkedIn Job Description
Credit Hire Claims Adjuster
Location: Leeds, UK
Working Arrangement: Hybrid
Hours: Full-time
Overview
Our client, an established insurance business, is seeking an experienced Credit Hire Claims Adjuster to manage disputed liability claims involving credit hire. You will investigate coverage and liability, negotiate appropriate settlements and manage claims efficiently while minimising leakage.
The role covers both ABI GTA and non-GTA credit hire claims, with responsibility for your own caseload, accurate reserving, recoveries, and effective resolution within agreed service standards.
Responsibilities
- Investigate and resolve disputed liability claims involving credit hire.
- Assess policy coverage and ensure liability reflects contractual commitments.
- Identify and pursue subrogation, contribution, and other recovery opportunities where appropriate.
- Manage claims through to economic resolution and settlement, maintaining accurate reserves.
- Handle ABI GTA claims within contractual timescales and manage non-GTA credit hire claims using appropriate arguments and supporting documentation.
- Respond to internal and external stakeholders within agreed service standards.
- Identify and escalate complaints appropriately, ensuring customers are treated fairly.
- Maintain an efficient caseload and provide relevant claims information to support underwriting and claims decisions.
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Requirements
- Experience handling credit hire claims at all levels.
- Strong investigative skills.
- Proven experience dealing with policy coverage.
- Experience conducting liability negotiations.
- Good understanding of the litigation process.
- Effective written and verbal communication skills.
- Strong relationship management skills.
- Competence using Microsoft Word, Excel, and PowerPoint.
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Benefits
- 30 days' annual holiday, with the option to buy up to two additional days.
- Pension with employer contributions of 10% of basic salary.
- 26 weeks' parental leave at full pay.
Application Process
Applicants must have the right to work in the UK. Visa sponsorship is not available for this role.
Interested? Click Apply to view the full vacancy and continue your application.
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