Wise May Ltd
Claims Administrator
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Claims Administrator
Wise May is recruiting for a Claims Administrator with strong knowledge of the Lloyd's Insurance market to join a claims management provider who are part of a global Insurance client to manage and process invoicing and claim collections from the London insurance market.
This is a permanent, part-time role working 3 days per week (hybrid working pattern with core office days on Tuesday and Wednesday).
Claims Administrator duties and responsibilities:
- Claims collections and fee invoicing, including controls & reconciliations:
- Overseeing the monthly cycle from the database.
- Monitoring work in progress.
- Invoicing totals, VAT, disbursements.
- Maintaining oversight of fee reconciliations and payment of claims.
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Collections Governance and Oversight:
- Coordinate the submission and tracking of claims collections and entries.
- Maintain ownership of collection bordereaux, endorsements, and compliance loss runs ensuring accuracy.
- Monitor underwriter responses and bureau signings.
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Payment Monitoring & Account Liaison:
- Track incoming payments for fees and collections.
- Act as the primary liaison with accounts for payment identification, reconciliation, and correlation.
- Provide clear payment breakdowns and supporting documentation.
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Reporting & Month-End Assurance:
- Produce and distribute monthly loss runs and collection summaries to underwriters.
- Confirm month-end position by validating that collections, outstanding balances.
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Claims Administrator key skills and experience required:
- Demonstrable experience working within the Insurance sector, in a claims-orientated role.
- Strong working knowledge of Lloyd's to include ECF, VCA, and ILU bureau processes.
- Advanced Excel skills, including reconciliation and data validation.
- High attention to detail and strong organizational skills.
- Good working knowledge of standard Windows applications (e.g., Outlook, Word, etc.).
Benefits
- Pension with enhanced employer contributions
- Critical Illness Cover
- Death in Service Scheme
- Dental Cover
- Permanent Health Insurance Scheme
- Private Medical Insurance Scheme
- Subsidised Restaurant
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