Front Row Recruitment
Claims Assessor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
I’m currently working with a well-established financial services organisation looking to appoint a Claims Assessor to join their growing team.
This role would suit someone with experience in handling claims within the financial services or insurance sectors or a strong customer service professional who enjoys managing cases from end-to-end in a regulated environment.
You’ll take ownership of your own portfolio of claims, supporting clients through what can often be a sensitive and important time, while ensuring decisions are made accurately and within agreed service levels.
Please note that the role is office based so please do not apply if you require remote or hybrid working.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Role
- Manage a caseload of protection based claims (IP, CI, and Life)
- Handle inbound and outbound calls, confidently guiding clients through the claims process
- Make accurate and fair claims decisions within agreed authority limits
- Maintain detailed and accurate records across internal systems
- Meet quality, accuracy and volume targets
- Communicate clearly with clients, representatives, IFAs and claims partners
- Identify and log risks appropriately
What We’re Looking For
- Ideally some form of experience in claims or case management
- Financial services experience
- GCSEs (including Maths & English)
- Strong communication and numeracy skills
- Ability to prioritise, multi-task and manage deadlines
- High level of accuracy and attention to detail
- Comfortable managing your own workload
- A proactive and team-oriented mindset
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Right Person
- Client focused and empathetic
- Takes ownership and responsibility
- Professional and confident communicator
- Keen to develop within financial services
If you’re interested in finding out more, feel free to get in touch for a confidential conversation.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills