Indesure Recruitment
Claims Field Investigator
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Claims Field Investigator
Are you an experienced Claims or Fraud Investigator looking for a field-based role where no two cases are the same?
We are recruiting a Claims Field Investigator to join an established specialist investigations team, handling a portfolio of domestic and commercial insurance claims that require further investigation.
This is a home/field-based UK role, involving travel to conduct investigations and meet policyholders and other relevant parties.
What you will do:
- Manage your own portfolio of domestic or commercial claim investigations
- Conduct field visits, interviews and take detailed statements
- Gather and assess evidence to identify potential fraud or inconsistencies
- Liaise with policyholders, insurers, witnesses and relevant third parties
- Carry out enquiries and checks to support claim decisions
- Negotiate settlements and communicate claim outcomes where appropriate
- Produce clear, evidence-based investigation reports
- Ensure investigations comply with relevant legislation and industry requirements
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What we’re looking for:
- Previous insurance claims or fraud investigation experience
- Experience across domestic and/or commercial claims
- Field investigation experience would be highly advantageous
- Strong interviewing, investigation and report-writing skills
- Good analytical judgement and attention to detail
- Insurance or fraud qualifications such as ACFS, CII or ACILA are desirable but not essential
- Full UK driving licence and willingness to travel
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What’s on offer:
- Competitive salary depending on experience
- Company car or car allowance
- Home/field-based working
- 25 days' holiday plus bank holidays
- Pension scheme
- Private healthcare
- Life assurance and income protection
- Additional wellbeing and employee benefits
For a confidential discussion about your next move and to have your CV and application reviewed within 24 hours, please contact sarah@indesure.co.uk.
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